Rayven Buckson
Augusta,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recreation Staff
City Of Augusta
01.2018 - 05.2023
- Welcoming and assisting all visitors
- Answering all incoming calls and directed calls to appropriate person if necessary
- Checking all members of the community center in and out daily
- Developed monthly flyers and published them electronically and in print.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Customer Service Associate
Walgreens
05.2021 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Register customer purchases on assigned cash register, collects cash and distribute change.
- Processes voids, returns, rain checks, refunds, and exchanges as needed.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
Education
Electrocardiogram/Telemetry Technician
Tender Care Training Center
Augusta, GA06.2023
Skills
- Customer Service
- Organization
- Detail Oriented
- Communication
- Teamwork
- Problem Resolution Aptitude
- Administrative and Office Support
Certification
Certified Electrocardiogram Technician
Basic Life Support
Timeline
Customer Service Associate
Walgreens
05.2021 - 11.2021
Recreation Staff
City Of Augusta
01.2018 - 05.2023
Electrocardiogram/Telemetry Technician
Tender Care Training Center