Summary
Overview
Work History
Education
Skills
Accomplishments
Certifications and technical skills
Timeline
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Rayven Hernandez

Rancho Santa Margarita,CA

Summary

Dynamic leader with a proven track record at UPS, adept in operations and logistics management and team leadership. Excelled in optimizing productivity, enhancing team capabilities, and achieving on-time performance. Skilled in strategic planning and fostering professional growth, with a commitment to safety and compliance. Demonstrates exceptional communication and problem-solving abilities, driving innovation and excellence.

Overview

9
9
years of professional experience

Work History

Part-Time Preload Supervisor

UPS
Laguna
12.2022 - Current
  • Supervised and motivated a team of 6 or more employees to meet tight operational deadlines in a fast-paced warehouse environment, achieving consistent on-time performance.
  • Conducted training for new hires on equipment usage, safety protocols, and company policies.
  • Scheduled shifts and assigned tasks to optimize productivity and meet workload priorities.
  • Performed regular audits, reducing operational errors through process improvements.
  • Provided constructive feedback and coaching to improve employee performance and foster professional growth, resulting in higher retention rates.
  • Maintained compliance with budgetary constraints while ensuring proper staffing levels.
  • Conducted performance evaluations and identified training opportunities to build team capabilities.
  • Efficiently operated the control tower, maintaining logs to ensure employee safety, and smooth workflow.
  • Gained cross-functional knowledge of multiple preload areas and their operational processes, enhancing flexibility and team coordination.
  • Completed on-road training, giving me insight into how preload affects their processes.
  • Applied UPS’ Leadership Model values, including inspiring team inclusivity, fostering innovation, and delivering operational excellence.
  • Provided PCM to my area to ensure my employees are informed of new protocols or changes.

Sales Associate

Amazon
Mission Viejo, CA
04.2022 - 12.2022
  • Managed overnight inventory and ensured shelves were restocked to maintain product availability
  • Collaborated with team members to unload deliveries and organize merchandise, improving workflow efficiency
  • Maintained accurate inventory records using tracking systems, ensuring smooth operational flow
  • Assisted in training new associates and implementing promotional displays to drive sales
  • Demonstrated excellent customer service and adaptability in a dynamic retail environment

High School Soccer Coach

Northwood High School
Irvine, CA
11.2015 - 02.2020
  • Designed and led strategic training sessions to improve players’ technical skills and teamwork
  • Mentored players to set and achieve performance goals, fostering a competitive and cohesive team spirit
  • Organized practices, managed equipment, and ensured compliance with safety protocols
  • Implemented tailored coaching strategies, leading to improvement in player performance

Police Officer

Newport Beach Police Department
Newport Beach, CA
11.2018 - 10.2019
  • Patrolled assigned areas to ensure public safety, responding effectively to emergency situations
  • Conducted investigations, prepared detailed reports, and collaborated with community stakeholders
  • Provided leadership under high-pressure situations, maintaining professionalism and integrity

Education

Bachelor’s Degree - Psychology

Vanguard University of Southern California
Costa Mesa, CA
05.2018

Skills

  • Team leadership and supervision
  • Operations and Logistics Management
  • Training and Development
  • Safety and compliance
  • Performance Evaluations
  • Scheduling and workforce planning
  • Inventory management
  • Customer Service Excellence
  • Communication and collaboration
  • Accountability and Agile Problem Solving
  • Strategic Planning and Innovation

Accomplishments

  • Method Master in Preload Workshop
  • Integrad Class Completion

Certifications and technical skills

  • Microsoft Office Suite (Word, Excel, Access)
  • Safety and Equipment Training

Timeline

Part-Time Preload Supervisor

UPS
12.2022 - Current

Sales Associate

Amazon
04.2022 - 12.2022

Police Officer

Newport Beach Police Department
11.2018 - 10.2019

High School Soccer Coach

Northwood High School
11.2015 - 02.2020

Bachelor’s Degree - Psychology

Vanguard University of Southern California
Rayven Hernandez