Rayven Lewis
Hesperia,CA
Summary
Proven leader in quality control and operational efficiency, enhancing product standards at Mk Magnetics by implementing rigorous inspection protocols and fostering team development. Excelled in critical thinking and problem-solving, achieving significant improvements in production line efficiency. Skilled in Microsoft Office and active listening, adept at driving results through effective communication and technical analysis.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Control Supervisor
Mk Magnetics
01.2021 - Current
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Maintained testing equipment in good working order to effectively quality control electrical components production lines.
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Enhanced product quality by implementing rigorous inspection processes and protocols.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Identified areas of improvement, implementing necessary changes to enhance overall product quality.
- Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
- Implemented corrective actions in response to identified deficiencies, preventing recurring issues and maintaining high-quality standards.
- Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
- Developed comprehensive training materials to ensure consistent performance among team members.
- Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
- Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
Solar Energy Consultant
V3 Electric
10.2019 - 06.2020
- Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
- Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
Event Coordinator
Quail Creek Country Club
06.2018 - 10.2019
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Loss Draft Specialist
Midland Mortgage Corp.
03.2017 - 05.2018
- Consistently met deadlines for reviewing documents, resulting in improved turnaround times for fund release requests from homeowners.
- Cultivated strong relationships with external partners through effective communication and collaboration efforts during claim management process.
- Anticipated potential bottlenecks in the loss draft process by staying informed on changes in industry regulations and adjusting workflow accordingly.
- Streamlined workflow processes for better task prioritization and faster document handling.
- Collaborated with insurance adjusters, mortgage companies, and homeowners to facilitate the release of insurance funds.
- Supported departmental objectives by consistently meeting or exceeding performance metrics related to claims processing timeframes and quality standards.
Front of House Manager
Mimi's Cafe
03.2016 - 10.2017
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
Bachelor of Science - Electrical Engineering Technologies
Langston University
Langston, OKAssociate of Science - Math/ Science
Victor Valley College
Victorville, CA06.2012
Skills
Quality Training
Critical Thinking
Microsoft Office
Active Listening
Documentation Control
Quick Adaptability
Operations Management
Preventive Actions
Problem Solving
Corrective Actions
Technical Analysis
Equipment Calibration
Certification
A++ Certified
Timeline
Quality Control Supervisor
Mk Magnetics
01.2021 - Current
Solar Energy Consultant
V3 Electric
10.2019 - 06.2020
Event Coordinator
Quail Creek Country Club
06.2018 - 10.2019
Loss Draft Specialist
Midland Mortgage Corp.
03.2017 - 05.2018
Front of House Manager
Mimi's Cafe
03.2016 - 10.2017
Bachelor of Science - Electrical Engineering Technologies
Langston University
Associate of Science - Math/ Science
Victor Valley College
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