Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to company development. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Responsible for overseeing and coordinating activities of the customer service team to ensure the highest level of customer satisfaction
Answered inbound calls within a timely manner and assisted customers in any questions/concerns they may have had and problem solve.
Effectively and efficiently lead a team of 3+ during a shift to provide excellent customer service and fulfill daily store duties.