Microsoft
Rayvette Denio
Edina,MN
Summary
Results-driven administrative professional with expertise in client relationship management, process optimization, and cross-functional coordination. Experienced in managing confidential information, financial operations, and appointment scheduling across diverse industries. Strong technical aptitude with demonstrated ability to streamline operations and support organizational objectives.
Overview
4
4
years of professional experience
Work History
Bartender
Minneapolis Golf Club
04.2025 - Current
- Managed bar inventory by monitoring stock levels, forecasting demand, and maintaining optimal supply levels.
- Provided informed beverage recommendations using extensive knowledge of beer, wine, and spirits.
- Built lasting relationships with club members by memorizing preferences and consistently exceeding expectations.
- Ensured compliance with alcohol service regulations, responsible beverage procedures, and safety standards.
- Executed financial operations, including cash management, sales reporting, and inventory audits.
- Delivered quality service during high-volume events while managing competing priorities effectively.
Server
Minneapolis Golf Club
04.2025 - Current
- Cultivated member relationships by anticipating preferences and delivering personalized service experiences.
- Leveraged menu expertise to guide client decisions and accommodated dietary restrictions through kitchen coordination.
- Processed payments using POS system and maintained accurate cash reconciliation and financial records.
- Ensured regulatory compliance by verifying identification and adhering to alcohol service laws.
- Executed opening/closing procedures, including facility setup, quality inspections, and inventory management.
Receptionist - Seasonal
Jacobson & Young Tax and Accounting Professionals
01.2025 - Current
- Greeted clients professionally and directed them to appropriate staff while maintaining confidential information.
- Managed multi-line telephone system, scheduling appointments while balancing client needs and staff availability.
- Organized and maintained client databases and records with accuracy and attention to detail.
- Provided administrative support, including copying, faxing, filing, and document preparation.
- Compiled information from files and research to respond to client and staff inquiries.
- Assisted internal staff with clerical needs to maximize office efficiency and productivity.
- Confirmed appointments, communicated with clients, and updated records promptly.
- Managed multiple tasks simultaneously and consistently met time-sensitive deadlines.
Bartender
Babe’s Hometown Bar & Grill
11.2023 - 08.2024
- Served food and beverages to high customer volumes during events and peak periods with focused attention to guest needs.
- Prepared custom cocktails by accurately measuring and mixing ingredients while maintaining a well-stocked bar with liquors, garnishes, and supplies.
- Presented menus, explained items, and provided recommendations for dietary restrictions and allergies through clear menu knowledge.
- Cultivated strong relationships with repeat customers by memorizing preferences and engaging in friendly conversation.
- Verified guest identification, monitored alcohol intake, and adhered to state laws regarding responsible beverage service.
- Processed orders and payments using POS system while balancing cash receipts and maintaining accurate cash drawer.
- Performed opening and closing duties including inventory counts, sales reporting, cash drawer preparation, and restocking supplies.
- Maintained clean, sanitary work areas by following health and safety protocols and regularly sanitizing bar, dining, and storage areas.
- Communicated effectively with kitchen staff to ensure order accuracy and efficiency, earning numerous customer recommendations.
Bartender
Buffalo Wild Wings
02.2023 - 03.2024
- Managed high-volume client interactions during peak periods and special events, maintaining composure and service quality under pressure.
- Ensured regulatory compliance by verifying identification and following state alcohol service laws to mitigate risk and liability.
- Built and maintained client relationships by actively listening to preferences, providing personalized recommendations, and fostering repeat business.
- Coordinated cross-functional communication with kitchen staff and management to fulfill customer requests and resolve issues efficiently.
- Processed transactions and reconciled accounts using POS system, managing cash handling, payments, and financial reporting with accuracy.
- Managed inventory and supply chain operations by monitoring stock levels, forecasting demand, and executing timely replenishment procedures.
- Executed opening/closing protocols including financial reconciliation, inventory audits, and operational setup to ensure business readiness.
- Resolved customer concerns professionally, de-escalating conflicts and implementing solutions to maintain satisfaction and brand reputation.
Office Administrator
Performance Pool & Spa
10.2021 - 01.2023
- Managed multi-line phone system, greeted visitors, and coordinated communications between clients, vendors, and staff.
- Processed bi-weekly payroll for 20+ employees and reconciled account files to produce monthly financial reports.
- Optimized organizational systems for accounts payable/receivable, payment collections, deposits, and recordkeeping.
- Maintained electronic and paper filing systems and improved office operations by automating client correspondence and record tracking.
- Coordinated appointment scheduling, supervisor itinerary, and conference room availability for clients and personnel.
- Managed office supply inventory, restocking items to maintain team productivity.
- Provided administrative support and completed various tasks to ensure seamless office operations.
Education
High School Diploma -
Chisago Lakes High School
Lindstrom, MN06.2019
Skills
- Multi-line telephone system operation
- Client relationship management
- Administrative support and office management
- Verbal and written communication
- Documentation and reporting
- Data entry and file management
- Time management
- Microsoft Office Suite (Word, Excel)
- Recordkeeping and bookkeeping
- Meeting coordination
- Office supply inventory management
- Information protection and confidentiality
Software
Office 365
Excel
Timeline
Bartender
Minneapolis Golf Club
04.2025 - Current
Server
Minneapolis Golf Club
04.2025 - Current
Receptionist - Seasonal
Jacobson & Young Tax and Accounting Professionals
01.2025 - Current
Bartender
Babe’s Hometown Bar & Grill
11.2023 - 08.2024
Bartender
Buffalo Wild Wings
02.2023 - 03.2024
Office Administrator
Performance Pool & Spa
10.2021 - 01.2023
High School Diploma -
Chisago Lakes High School