Rayvyn Britt

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Processed customer service orders promptly to increase customer satisfaction.

Externship

• Interacted with customers by phone, email, or in-person to provide information.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.