Rayya Eskaif
Senior Account Manager
Doha
Summary
Experienced IT Account Manager with a proven track record in selling and managing enterprise software solutions, including cloud platforms, ITSM, and AI-driven tools. Skilled in driving digital transformation for clients through tailored solutions, managing key accounts, and exceeding revenue targets. Proficient in the full sales cycle, strategic account planning, and building long-term partnerships. Adept at collaborating with cross-functional teams to deliver seamless implementations and exceptional customer experiences. Known for a results-driven approach, strong technical acumen, and a passion for empowering organizations with cutting-edge technology.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Senior Account Manager
Mannai Trading Company W.L.L
01.2024 - Current
- Develop and manage strong client relationships with key decision-makers.
- Drive sales and revenue growth for enterprise software solutions, meeting and exceeding targets.
- Act as a subject matter expert on software solutions (Dynatrace, Micro Focus, Nexthink, ServiceNow, Ivanti, Workday, Redhat).
- Identify new business opportunities and lead the sales cycle from prospecting to closing.
- Create and execute strategic account plans to ensure long-term partnerships and growth.
- Collaborate with technical and pre-sales teams to deliver tailored solutions and ensure client satisfaction.
- Engage with channel partners and vendors to facilitate seamless solution integration.
- Provide insights on industry trends and emerging technologies to support client strategies.
- Maintain accurate records of sales activities and pipeline in CRM tools.
- Prepare and present regular performance and account status reports to management.
Account Manager- Software
Mannai Trading Company W.L.L
6 2021 - 12.2023
- Promoted and sold Mannai’s software solutions portfolio, including Dynatrace, Micro Focus, Nexthink, Ivanti, and Redhat.
- Identified client needs and aligned software solutions to address business challenges and objectives.
- Executed the entire sales cycle, from lead generation and proposal development to contract negotiation and closing deals.
- Collaborated with pre-sales and technical teams to deliver customized demonstrations and solution presentations.
- Worked closely with internal and external stakeholders, including product vendors, to ensure successful implementation and delivery of solutions.
- Provided post-sales support to ensure client satisfaction and identify opportunities for upselling or cross-selling.
- Contributed to the development of sales strategies and participated in market analysis to identify growth opportunities.
Account Manager- Software/Hardware
Everlib Technology Solutions
09.2019 - 06.2021
- Managed a portfolio of clients in the education, government, and corporate sectors, promoting RFID and library management solutions.
- Identified and developed new business opportunities, expanding the client base and increasing market share.
- Delivered tailored sales presentations and product demonstrations to key decision-makers, showcasing the value of Everlib’s solutions.
- Managed the entire sales cycle, including prospecting, proposal development, contract negotiation, and closing.
- Collaborated with technical teams to customize and implement RFID and library systems according to client requirements.
- Maintained up-to-date knowledge of RFID technology, library systems, and industry trends to provide informed recommendations to clients.
- Supported clients post-sales to ensure successful solution deployment, driving customer satisfaction and retention.
Project Engineer
American International Contractors Inc.
12.2018 - 09.2019
- Developed plans to achieve the project goals
- Incorporated APICS (Construction Procurement Inventory & requisitions) for finalizing procurement of project materials
- Completed technical studies and prepared cost estimates
- Determined project specifications by studying product design, customer requirements and performance standards
- Developed project schedules by studying project plans, scheduling changes and recommending actions
Procurement Engineer/ Contract Administrator
American International Contractors, Inc.
04.2018 - 11.2018
- Managed procurement activities for construction and engineering projects, ensuring timely and cost-effective delivery of materials and services.
- Identified and evaluated suppliers, negotiating contracts and securing competitive pricing while maintaining quality standards.
- Prepared and issued purchase orders, ensuring compliance with project specifications and company procurement policies.
- Coordinated with project managers, engineers, and site teams to determine material requirements and delivery schedules.
- Monitored supplier performance, resolving issues related to delays, quality, or non-compliance.
- Maintained accurate procurement records, including vendor agreements, purchase orders, and delivery documentation.
- Collaborated with finance and logistics teams to ensure smooth payment processing and shipment tracking.
- Supported project cost control by analyzing procurement data and identifying opportunities for cost savings.
- Ensured adherence to local regulations and company standards in all procurement activities.
Operation Coordinator
Al Khayyat Contracting & Trading
03.2017 - 04.2018
- Supervise, follow up and evaluate employee performance
- Facilitate cross-channel feedback from customers and employees to management and executive teams
- Assisting with project management by creating assignments, tracking progress and resolving issues
Education
Bachelor of Engineering Technology - Environmental Engineering
Aleppo University
Syria 04.2001 -
Skills
Microsoft office programs
Excellent communication
Teamwork and cooperation
Negotiation
Critical thinking
Sales tactics
Account growth
Business strategies
Client acquisition
Personal Information
Date of Birth: 06/01/91
Timeline
Senior Account Manager
Mannai Trading Company W.L.L
01.2024 - Current
Account Manager- Software/Hardware
Everlib Technology Solutions
09.2019 - 06.2021
Project Engineer
American International Contractors Inc.
12.2018 - 09.2019
Procurement Engineer/ Contract Administrator
American International Contractors, Inc.
04.2018 - 11.2018
Operation Coordinator
Al Khayyat Contracting & Trading
03.2017 - 04.2018
Bachelor of Engineering Technology - Environmental Engineering
Aleppo University
04.2001 -
Account Manager- Software
Mannai Trading Company W.L.L
6 2021 - 12.2023
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