Rayya Shardar
EGG HARBOR TOWNSHIP,New Jersey (NJ)
Summary
Dedicated Manager's Assistant with [4] years of experience taking responsibility for various administrative and managerial tasks to keep operations running smoothly. Well-versed in coordinating service operations and monitoring and maintaining inventory. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Manager's Assistant
Kings Food & Lot
Atlantic City, New Jersey
06.2017 - 09.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Responded to and directed incoming calls and other communication.
- Ran errands to support daily needs of management.
- Supported department procurement activities by coordinating with manager for direction.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Developed strategy to increase sales and drive profits.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Bachelor of Science - Dentistry (Pre-Dentistry)
Stockton University
Absecon, NJ 09.2021 - Current
High School Diploma -
Egg Harbor Township High School
Egg Harbor, NJ 09.2017 - 06.2021
Skills
Social media management
Recruiting and interviewing
Employee performance evaluations
Sales growth
Strategic planning
Training
Conference attendance coordination
Business Development
Timeline
Bachelor of Science - Dentistry (Pre-Dentistry)
Stockton University
09.2021 - Current
High School Diploma -
Egg Harbor Township High School
09.2017 - 06.2021
Manager's Assistant
Kings Food & Lot
06.2017 - 09.2021