Summary
Overview
Work History
Education
Skills
Timeline
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Rayza Martinez

Dallas,TX

Summary

Soon to be graduate in accounting aspiring to combine educational background with progressive experience to excel as a Professional Accountant.

Overview

7
7
years of professional experience

Work History

Picker

Amazon
08.2020 - 08.2023
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.

Assistant Store Manager

TitleMax
09.2019 - 04.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Administrative Clerk

Dallas College
05.2016 - 08.2019
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Education

BBA -

University of North Texas At Dallas
Dallas, TX
05.2025

Associate of Applied Science -

Dallas College
Dallas, TX
05.2019

Skills

    Problem-Solving

    Customer Service

    Customer experience

    Customer Service and Engagement

    Bilingual

    Attention to Detail

    Time Management

Timeline

Picker

Amazon
08.2020 - 08.2023

Assistant Store Manager

TitleMax
09.2019 - 04.2020

Administrative Clerk

Dallas College
05.2016 - 08.2019

BBA -

University of North Texas At Dallas

Associate of Applied Science -

Dallas College

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Rayza Martinez