Razanae Cooley
Portal,GA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
6
6
years of professional experience
Work History
Machine Operator/Trainer Coordinator
Linzer
06.2021 - 07.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Front Desk Receptionist
Knights Inn Motel
01.2020 - 01.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Lead Retail Sales Associate
Citi Trends
08.2019 - 01.2021
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
Waitress
El Jalapenos Authentic Mexican Restaurant
01.2018 - 01.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Drive-Thru Cashier
McDonald's Restaurant
02.2017 - 01.2018
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted customers with menu items and accurate order fulfillment.
- Followed food safety and sanitation guidelines at all times.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Education
No Degree - General Studies
East Georgia State College
Statesboro, GAHigh School Diploma -
Swainsboro High School
Swainsboro, GA05.2015
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
Timeline
Machine Operator/Trainer Coordinator
Linzer
06.2021 - 07.2023
Front Desk Receptionist
Knights Inn Motel
01.2020 - 01.2021
Lead Retail Sales Associate
Citi Trends
08.2019 - 01.2021
Waitress
El Jalapenos Authentic Mexican Restaurant
01.2018 - 01.2019
Drive-Thru Cashier
McDonald's Restaurant
02.2017 - 01.2018
No Degree - General Studies
East Georgia State College
High School Diploma -
Swainsboro High School
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