Razane Al Banna
Beirut,BA
Summary
Master’s-level clinical psychology graduate with training experience in psychiatric settings, seeking advanced professional formation in psycho-organic therapy.
Strongly interested in integrative, body-mind approaches that support emotional regulation, self-awareness, and long-term psychological change.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Customer Service Representative
Safe Contractor Canada
Ashrafieh
07.2024 - Current
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Resolved customer complaints promptly and efficiently.
- Developed strong customer relationships to encourage repeat business.
Telesales Representative
Yellow Pages Canada
Ashrafieh
01.2024 - 06.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Conducted outbound calls to promote Yellow Pages advertising solutions.
- Followed up with leads to convert prospects into satisfied clients.
Front Desk Receptionist
Fitness Zone
Hamra
09.2021 - 11.2023
- Processed membership registrations and payments accurately.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted and assisted members and guests at the front desk.
Education
High School Diploma -
St Anne Besançon
Beirut 06-2020
Bachelor - Psychology
Lebanese University
Fanar 06-2023
Master - Clinical Psychology
Lebanese University
Dekwaneh 06-2026
Skills
- Psychological assessment
- Report writing
- Problem solving
- Talk therapy
- Case documentation
- Active listening
- Emotional intelligence
- Conflict resolution
- Analytical thinking
Certification
La Croix Psychiatric Hospital : Development and follow-up of individualized therapy plans for patients with psychotic and neurotic disorders, working within a multidisciplinary team and participating in clinical discussions and treatment coordination.
Languages
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Arabic
Native
Native
Timeline
Customer Service Representative
Safe Contractor Canada
07.2024 - Current
Telesales Representative
Yellow Pages Canada
01.2024 - 06.2024
Front Desk Receptionist
Fitness Zone
09.2021 - 11.2023
High School Diploma -
St Anne Besançon
Bachelor - Psychology
Lebanese University
Master - Clinical Psychology
Lebanese University