Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Razane Benjamin

Jacksonville,USA

Summary

4+ year customer service personnel results driven very detail orientated and takes any role given serious

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler

Federal Express
Jacksonville
03.2026 - Current
  • Operated package scanning equipment to track shipments accurately.
  • Sorted packages by size and destination for efficient processing.
  • Loaded and unloaded packages from delivery trucks safely.
  • Maintained a clean and organized work area to ensure safety compliance.
  • Collaborated with team members to meet daily shipping goals effectively.

Driver

Genesis Management Services
Jacksonville, FL
10.2025 - 01.2026
  • Transported passengers safely to various destinations across multiple routes.
  • Conducted regular vehicle inspections to ensure safety and reliability.
  • Maintained accurate logs of travel routes and passenger counts.
  • Followed all traffic laws and company policies during operations.
  • Communicated clearly with dispatch regarding schedule changes or delays.

VALET PARKING ATTENDANT

PMC-FI
Saint Augustine, FL
01.2025 - 09.2025
  • Provided exceptional customer service to guests during vehicle pick-up and drop-off processes.
  • Managed parking logistics efficiently, ensuring optimal use of available space.
  • Assisted in maintaining cleanliness and organization of parking areas and valet stations.
  • Conducted vehicle inspections for damage and reported issues promptly to management.
  • Maintained accurate records of parked vehicles' locations within the designated area, ensuring faster retrievals.

FRONT DESK RECEPTIONIST

Best Western-Florida
Saint Augustine, Florida
01.2023 - 01.2024
  • Greeted and assisted guests with check-in and check-out processes.
  • Managed reservations using hotel management software efficiently.
  • Answered phone inquiries and directed calls to appropriate departments.
  • Provided information on hotel amenities, services, and local attractions.
  • Maintained cleanliness and organization of front desk area consistently.
  • Collaborated with housekeeping to ensure room readiness for guests.
  • Processed guest payments accurately and handled cash transactions securely.
  • Resolved guest complaints promptly to enhance overall satisfaction levels.

FRONT DESK AGENT

Choice Hotels-FI
Saint Augustine, FL
11.2022 - 12.2023
  • Greeted and assisted guests during check-in and check-out processes, ensuring a welcoming atmosphere.
  • Managed reservation systems to accurately process bookings and maintain up-to-date guest records.
  • Addressed guest inquiries and concerns promptly, enhancing overall customer satisfaction.
  • Coordinated with housekeeping and maintenance teams to ensure room readiness for incoming guests.
  • Handled phone calls and email correspondence professionally, demonstrating strong communication skills.

Education

Bachelor's degree - Business customer service

High school diploma or GED -

Skills

  • Food service
  • Hospitality management
  • Communication skills
  • Climbing
  • Guest services
  • Rotation scheduling
  • Assembly
  • Data entry
  • Microsoft Office
  • Cleaning
  • Microsoft Excel
  • Van driver
  • Handyman experience
  • Phone communication
  • Load & unload
  • Android
  • In-person customer service
  • Customer relationship building
  • Dispatching
  • Landscaping
  • English
  • Night audit
  • Interpersonal communication
  • Guest relations
  • Front Desk
  • Employee relationship building
  • Cash handling
  • Phone customer support
  • Grocery store
  • Customer service management
  • Warehouse experience
  • Basic math
  • GPS
  • Heavy lifting
  • Working with people with disabilities
  • Management
  • Patient scheduling via phone
  • Administrative Experience
  • Computer literacy
  • Janitorial experience
  • Grammar Experience
  • Professional email communication
  • Customer service
  • Moving
  • Typing
  • Time management
  • Leadership
  • Box truck
  • Mobile applications
  • Supervising experience
  • Conflict management
  • Resort
  • Hospitality
  • In-person patient scheduling
  • Mechanical knowledge
  • Math
  • Dishwashing
  • Outdoor work
  • Mobile devices
  • Customer communication
  • Commercial driving
  • Office experience
  • Computer operation
  • Customer support specialist experience
  • Delivery driver experience
  • Individual consumer customer service
  • Face-to-face communication
  • Microsoft Word
  • Sales
  • Text messaging
  • Phone etiquette
  • Computer skills
  • Writing skills
  • Organizational skills
  • Telephone etiquette
  • Listening skills
  • Attention to detail
  • Appointment scheduling
  • Scheduling
  • Problem-solving skills
  • Verbal and written communication
  • Oral and writing communication
  • Hospitality services
  • Office administration
  • Package scanning
  • Package sorting
  • Loading and unloading
  • Safety compliance
  • Collaboration

Certification

  • CPR Certification
  • Driver's License

Languages

English

Timeline

Package Handler

Federal Express
03.2026 - Current

Driver

Genesis Management Services
10.2025 - 01.2026

VALET PARKING ATTENDANT

PMC-FI
01.2025 - 09.2025

FRONT DESK RECEPTIONIST

Best Western-Florida
01.2023 - 01.2024

FRONT DESK AGENT

Choice Hotels-FI
11.2022 - 12.2023

Bachelor's degree - Business customer service

High school diploma or GED -

Razane Benjamin