Summary
Overview
Work History
Education
Skills
Certification
Core Skills
Timeline
Generic

RAZEENA RAMZAN

NJ

Summary

Experienced Oracle Fusion ERP techno-functional professional skilled in Fusion Financials and SCM. Delivered production support, functional configurations, SQL analysis, and month-end close support. Strong background as Product SME with expertise in Oracle Communications MetaSolv, focusing on Order Management, Inventory Management, and Data Migration.

Overview

20
20
years of professional experience
1
1
Certification

Work History

ERP Fusion Financials Techno-Functional Support – AVIS Budget Group

Oracle Corporation
01.2025 - 03.2026
  • Delivered Fusion Financials SaaS production support for AR/AP/GL, enhancing subledger accounting (SLA/XLA), reconciliation, month-end close, and BI-report SQL analysis.
  • Conducted SQL-based root cause analysis and troubleshooting to resolve functional and technical issues.
  • Implemented functional configurations and validated fixes to ensure reliable PROD deployment.
  • Coordinated with business users and technical teams, facilitating seamless financial operations.

ERP Fusion SCM Support – Rogers Communications

Oracle Corporation
06.2024 - 01.2025
  • Delivered Fusion SCM SaaS operations support, efficiently resolving service requests for Order Management and Inventory Management modules to enhance user experience.
  • Supported functional configuration and testing, ensuring seamless process flows and data accuracy across SCM modules to maintain operational integrity.
  • Partnered with business users and developers to analyze, escalate, and resolve issues, improving response time and minimizing disruption.

Principal Engineer / MetaSolv SME

Sky TV, Mexico
09.2015 - 06.2024
  • Acted as product SME for Oracle Communications MetaSolv (MSS, M6.2, M6.3) in order management and inventory modules, facilitating effective implementation and user adoption.
  • Created proof-of-concept (PoC) for MSS 6.2 to 6.3 migration, executing data validation with PL/SQL scripts to ensure accuracy and reliability.
  • Provided functional guidance on process design, business configurations, and best practices.
  • Provided production support, conducted root cause analysis, and resolved issues in large-scale telecom environments, facilitating smooth go-live activities.
  • Assisted in middleware troubleshooting, including Fusion Middleware / WebLogic, to resolve performance or integration issues.

Data Migration Consultant

Frontier Communications
02.2015 - 09.2015
  • Served as product SME to identify and resolve defects in data conversion from legacy TIRKS system to MetaSolv.
  • Developed PL/SQL scripts for data migration, conducted unit testing, and deployed validated fixes to production.
  • Led migration projects to transition clients to new communication platforms.
  • Analyzed client needs to create tailored migration strategies.
  • Collaborated with technical teams to ensure seamless data transfer.

System Analyst

FairPoint Communications
02.2014 - 05.2014
  • Identified root causes for rejected ASR/LSR orders and executed integration testing, deploying custom interface code to improve order acceptance.
  • Documented build processes and test cases for telecom ordering modules to ensure reliability and compliance.
  • Analyzed system requirements to enhance operational efficiency and user satisfaction.
  • Collaborated with cross-functional teams to design effective software solutions.
  • Developed system documentation and user manuals for improved understanding.

Product Consultant

TDS Telecom
06.2012 - 05.2013
  • Facilitated Order & Network Inventory Data Migration projects by preprocessing and validating inventory data to ensure accuracy and completeness.
  • Executed GUI functionality checks and implemented code changes in custom Webservices to accurately model retail orders.
  • Collaborated with cross-functional teams to develop product strategies and roadmaps.
  • Analyzed customer feedback to enhance product features and user experience.
  • Conducted market research to identify trends and inform product development decisions.

Data Migration Consultant

Integra Telecom
02.2011 - 06.2011
  • Developed PL/SQL scripts to facilitate data migration from legacy MARTENS system to MetaSolv, ensuring data integrity.
  • Executed data mapping, tuned performance, and validated post-implementation to enhance migration accuracy.
  • Analyzed migration processes to streamline service transitions for clients.
  • Collaborated with technical teams to ensure successful data transfers.
  • Managed client communications to clarify migration timelines and procedures.

Analyst Programmer

MetaSolv Inc.
09.2006 - 09.2010
  • Conducted requirement analysis, designed product features, coded, and resolved bugs in PowerBuilder and Java to ensure software quality.
  • Enhanced MetaSolv Order Management and Inventory modules to improve user experience and system functionality.
  • Delivered peer training and created documentation to support future product enhancements.

Education

Bachelor of Technology - Information Technology

01-2006

Skills

  • Fusion Financials SaaS Support
  • Oracle Financials Cloud
  • AR/AP/GL
  • Month-end close
  • Reconciliation
  • Reporting & Reconciliation
  • Functional Configurations
  • Functional Testing & Validation
  • Data migration validation
  • BI Report SQL Analysis
  • SQL / Data Analysis
  • Root Cause Analysis
  • Order Management
  • Inventory Management
  • Order and inventory
  • Fusion SCM SaaS Support
  • Service Request Resolution
  • Process Optimization
  • Cross-Functional Collaboration

Certification

Oracle Cloud Infrastructure Foundations Associate, 2020

Core Skills

Fusion Financials SaaS Support, AR/AP/GL, SLA/XLA, Month-End Close, Reconciliation, BI Report SQL Analysis, Functional Configurations, Fusion SCM SaaS Support, Order Management, Inventory Management, Service Request Resolution, Functional Testing & Validation, Data Accuracy Checks, Oracle Communications MetaSolv (MSS, M6.2, M6.3), Order Management & Inventory Modules, Process Design Guidance, Data Migration & Validation (PL/SQL), Middleware / WebLogic Troubleshooting, Go-Live Support, SQL / Data Analysis, Root Cause Analysis, Reporting & Reconciliation, Process Optimization, Cross-Functional Collaboration

Timeline

ERP Fusion Financials Techno-Functional Support – AVIS Budget Group

Oracle Corporation
01.2025 - 03.2026

ERP Fusion SCM Support – Rogers Communications

Oracle Corporation
06.2024 - 01.2025

Principal Engineer / MetaSolv SME

Sky TV, Mexico
09.2015 - 06.2024

Data Migration Consultant

Frontier Communications
02.2015 - 09.2015

System Analyst

FairPoint Communications
02.2014 - 05.2014

Product Consultant

TDS Telecom
06.2012 - 05.2013

Data Migration Consultant

Integra Telecom
02.2011 - 06.2011

Analyst Programmer

MetaSolv Inc.
09.2006 - 09.2010

Bachelor of Technology - Information Technology

RAZEENA RAMZAN