Raziah Bagwell
Gastonia,NC
Summary
Dynamic professional with a proven track record in project management and business development, notably at Carowinds Amusement Park. Excelled in merchandising operations and promotions planning, driving sales strategy development with creativity and leadership. Skilled in fostering team camaraderie and leveraging marketing insights to enhance brand presence and customer engagement.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden
Newark, Deleware
02.2023 - 08.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
- Prepared checks, itemizing total meal costs and taxes.
Marketing Assistant
Restoring Natural Beauty
Wilmington, DE
08.2021 - 08.2024
- Liaised with external vendors and agencies to execute marketing initiatives.
- Identified potential markets and market segments with desired customers and gaps for optimum product demand.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Submitted design ideas to plan projects with customers and managers.
- Oversaw product design, print design and marketing collateral from concept to completion.
- Created customized content tailored towards different buyer personas in order to maximize conversions from direct marketing efforts.
Social Media Marketing
Restoring Natural Beauty
Wilmington, DE
08.2021 - 08.2024
- Increased company awareness by managing and improving SEO program.
- Managed crisis communication on social media to protect brand reputation.
- Cultivated leads and sales through social correspondence.
- Optimized existing content by making necessary updates or adjustments.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Completed call reports, paperwork and ongoing training by required deadlines.
Retail Assistant Manager
Carowinds Amusement Park
Charlotte, NC
07.2019 - 10.2022
- Produced thorough, accurate and timely reports of project activities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Explained goals and expectations required of trainees.
- Analyzed feedback from training participants to make improvements to future programs.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Education
High School Diploma -
Olympic High
Charlotte 02-2022
Skills
- Merchandising operations
- Project management
- Sales strategy development
- Process and procedure development
- Promotions planning
- Business development
References
References available upon request.
Timeline
Server
Olive Garden
02.2023 - 08.2024
Marketing Assistant
Restoring Natural Beauty
08.2021 - 08.2024
Social Media Marketing
Restoring Natural Beauty
08.2021 - 08.2024
Retail Assistant Manager
Carowinds Amusement Park
07.2019 - 10.2022
High School Diploma -
Olympic High
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