Raziel Estornino
Webster,NY
Summary
Seasoned nursing professional with over 12 years of experience, offering extensive clinical expertise and exceptional interpersonal skills in healthcare environments. Strong proficiency in EHR systems, patient portals, and clinical data management, including auditing, abstraction, and quality analytics. Committed to optimizing patient care, interdisciplinary collaboration, and ensuring alignment with client goals. Recognized as a quality-focused and efficiency-driven leader dedicated to enhancing healthcare outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Data Quality Analytics
Wipro / Optum Tech
11.2023 - Current
- Worked with Optum Technologies to successfully transition clinical charts from various legacy systems to Epic.
- Audited medical charts transitioned from one legacy system to Epic.
- Abstracted patient charts.
- Reconciled patient charts.
- Answered queries from abstractors for quality control.
- Performed a lead role in a clinical data transitional project, and acted as both an auditor and a quality control specialist.
- Accessed multiple legacy systems, such as TouchWorks, eCW, Athena, and Medisoft. Ultramed, EMD, HealthData Archiver, NextGen, and more.
- Utilized Microsoft Teams, Outlook, Google Drive, SmartSheet, Excel, and Notepad.
- Verified the accuracy of patient information in medical records.
- Provided training and support to team members, enhancing overall skills in data handling and analysis techniques.
- Enhanced data accuracy by implementing rigorous validation processes and quality control measures.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Family Medicine Clinic RN
UPSTATE COMMUNITY HOSPITAL
08.2020 - 08.2023
- Lead a project to optimize the patient portal, MyChart, in decreasing the patient no-show rate.
- I have used EPIC and other EHR systems; I am the go-to person for coworkers regarding EHR and EMR questions.
- Assisted coworkers in MyChart utilization.
- Triaged patients.
- Attended to in-basket patient calls and messages, medication refill requests, patient advice, scheduling requests, staff messages, and results.
- Trained the newly hired RN on triage, and other newly hired staff nurses on rooming.
- I acted as the interim charge nurse as needed.
- Conducted nurse visits and performed immunizations.
- Assisted providers during clinic procedures.
- Collected specimens and carried out providers' orders.
- Processed paperwork, maintained clinic logs, and tracked ledgers.
- Used EPIC to maintain patient medical records, accurately recording vital statistics, medical histories, and test results.
Medical-Surgical RN (Neuro and Innovation)
SANFORD MEDICAL CENTER FARGO
04.2018 - 06.2020
- Used EPIC and other EHR systems
- Admitted and discharge patients with completion of admission navigator and discharge documents
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Performed neurological assessment of neurology-surgery and stoke patients using NIHSS
- Administered medications accurately based on five patient’s rights
- Modified patient treatment plans as indicated by patients' responses and conditions and per physician’s order
- Directed or supervise less-skilled nursing or healthcare personnel and supervise student nurses
- Consulted and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
- Managed caseload of six patients simultaneously by providing bedside care, treatments, IV therapy, and wound care
Medical Surgical Registered Nurse
DR SERAPIO MONTANER AL-HAJ MEMORIAL HOSPITAL
01.2010 - 03.2015
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care
- Managed patients recovering from medical or surgical procedures
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Recorded details regarding therapies to keep patient charts updated
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies
Education
Master of Science - Nursing and Healthcare Informatics
University of Mary
Bismarck, ND08-2022
Bachelor of Science - Nursing
Silliman University
Dumaguete, Philippines03-2009
Skills
- Healthcare and Nursing Informatics
- EPIC EMR/EHR
- Clinical Data Audit and Abstraction
- Clinical Data Quality Control
- Microsoft Excel, Teams, Google Drive
- PowerPoint Presentations
- Statistical Data Gathering
- Intermediate Data Analysis
- Strong Attention to Detail
- Telephone Triage
- Patient Care and Education
- Medication Administration
- Immunizations
- Clinical procedures
Accomplishments
- Academic - Graduated Cum Laude in College for BS in Nursing and awarded best portfolio for MSN degree
- Patient Care - Daisy Award awardee
- Training - Trained team of staff nurses in patient portal enrollment and usage to ensure workflow consistency and improve patient care
- Leadership - Lead and organized a project to increase patient portal utilization which led to a decrease in no-show rate
- Quality - Recognized multiple times by supervisor and coworkers as top auditor with great eye for detail
Certification
- BLS, pending renewal 12/08/2025
- RN License (NY, ND, IL, CA)
Languages
Chinese (Mandarin)
Limited Working
English
Full Professional
Spanish
Limited Working
Timeline
Clinical Data Quality Analytics
Wipro / Optum Tech
11.2023 - Current
Family Medicine Clinic RN
UPSTATE COMMUNITY HOSPITAL
08.2020 - 08.2023
Medical-Surgical RN (Neuro and Innovation)
SANFORD MEDICAL CENTER FARGO
04.2018 - 06.2020
Medical Surgical Registered Nurse
DR SERAPIO MONTANER AL-HAJ MEMORIAL HOSPITAL
01.2010 - 03.2015
Master of Science - Nursing and Healthcare Informatics
University of Mary
Bachelor of Science - Nursing
Silliman University