Razika Djadda
Grove City,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Assistant Director
Advanced Technology Education
11.2022 - 04.2023
- Track and manage student data using internal databases.
- Troubleshoot issues with accessing online portal for registration and the learning Management System .
- Respond to inquiries from potential students regarding the content and value of various IT course.
Internship Student
SigmaNet
11.2022 - 01.2023
- Monitoring/Ticketing support agent (fresh Desk).
- Microsoft Windows7,8,and 10 Windows 11,Mac OS.
- PC local backup and/or Cloud backup.
- Networking,Print Systems,Software troubleshooting.
Assistance Cell Lead
TV Remote Testing Service LLC
10.2020 - 12.2021
- Leveraged leadership to build and motivate strong team.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Managed productivity, quality and process flow to meet requirements while ensuring customer satisfaction.
- Trained and certified employees on various equipment operations.
- Planned and established work schedules, assignments and production sequences to meet production goals.
- Collaborated with management or subordinates to resolve worker problems, complaints or grievances.
Tester Remote ,Modems, DTA'S
TV Remote Testing, Services LLC
10.2019 - 12.2021
- Read, interpreted and followed written test instructions and procedures to accurately test products.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
- Collaborated with personnel to spread good practices, share knowledge and provide tool evaluations and selections support.
- Tested, identified and troubleshot problems with networks.
Education
Certificate - CompTIA A+
Advanced Technology Education
Columbus, OH02.2023
Master of Science - Finance And International Business
University Abderrahmane Mira
Bejaia ,Algeria06.2014
High School Diploma -
Debbih Cherif
Akbou ,Bejaia ,Algeria 07.2007
Skills
- IT: Initial set-up , Troubleshooting ,Security
- Hardware: Desktop,Laptop,Mobile, Network
- Software: Windows OS,Mac OS, Linux,Mobile,CLOUD Computing
- Equipment Assembly
Languages
Berber
Native or Bilingual
French
Full Professional
Arabic
Full Professional
English
Professional Working
Spanish
Elementary
Timeline
Assistant Director
Advanced Technology Education
11.2022 - 04.2023
Internship Student
SigmaNet
11.2022 - 01.2023
Assistance Cell Lead
TV Remote Testing Service LLC
10.2020 - 12.2021
Tester Remote ,Modems, DTA'S
TV Remote Testing, Services LLC
10.2019 - 12.2021
Certificate - CompTIA A+
Advanced Technology Education
Master of Science - Finance And International Business
University Abderrahmane Mira
High School Diploma -
Debbih Cherif
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