Adnan Kanwal
Philadelphia,PA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Loss Prevention Specialist
Marshalls Distribution Center
10.2023 - Current
- The Loss Prevention Specialist plays a key role in protecting the assets of the Distribution Center, with focus in the following areas: operational shrink control, internal investigations, safety, and shortage root cause analysis
- This position will work a variety of ever-changing assignments within the department to include roles designed to monitor warehouse access control, gatehouse and distribution control, operations auditing, and internal investigations.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Completed loss control surveys for underwriting information and evaluation.
- Provided loss control reporting for prospects and clients.
- Monitored paperwork procedures to prevent error-related losses.
- Reviewed and updated store security policies and procedures.
Manager
Old English Style Pizza
11.2022 - 09.2023
- Oversee day-to-day operations
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Set policies and processes
- Ensure employees work productively and develop professionally
- Recruitment and training of new employees.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Local Guard Force Coordinator
Consulate General of the United States of America
06.2020 - 03.2022
- I’m responsible for the first-line oversight of the local guard contract, personnel and resources
- As directed by the Regional Security Officer (RSO) and/or designated Assistant Regional Security Officer (ARSO), working on contract administration, oversight of the local guard (LG) components of the facility defense, and reaction plans for all U.S
- Government facilities under Chief of Mission Authority
- Assist the RSO and/ or designated ARSO with resource management of local guard budget; coordinating security planning and drills for facilities and residences with host-nation security forces; and assisting in the development of logistical and financial plans
- I’m responsible of the physical security protection, contract administration, standard security practices and procedures, developing and deploying of community style policing (mobile patrol) models, creation of defensive security plans, and working of maintaining standard security equipment
- Maintain budget formulation and tracking; a thorough host country operational environment, language, law and security entities; and historic criminal and terrorist threats and operational tendencies
- Also working on keen analytical abilities, originality of ideas, creative solutions, and the exercise of sound, independent judgment
- When required I rapidly assimilate and assess real-time threat information and issue orders for the immediate conduct of defensive operations of defensive
- Maintain Local guard’s operations at official facilities and residences, also prepare complex reports and plans, preparing written justification statements for the LG program budgets, drafting requests for additional services and answering questions from DS/IP/OPO/FPD about program performance, funding, or other issues
- Also conduct conferences with contractors, host-government security officials, and security official of the local American business community, mission management, and other as required in support of the Local Guard program
- I work in MS Office to create professional reports and memorandum, spreadsheets and presentations, and communicate through email
- Also working as direct supervisor for the 5 employees.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
Administrative Assistant
United States Agency for International Development
08.2017 - 05.2020
- Assisted the Deputy Mission Director and Provincial Office Director in managing administrative operations of USAID Karachi office
- Coordinate in country travel schedules for Karachi Field Office (KFO) and for outside visitors
- Maintain and collate travel documents for security directives, logistics and clearances to make travel arrangements, including vetting of associated vouchers of expenses levied
- Also responsible for official travel services from Islamabad Embassy, Consulates and Washington
- Processing Electronic Country Clearances (eCC) and TENS request for travel between Embassy and Consulate and keeping approvers in the flow and travelers abreast of security directives
- Drafts and routes all the Decision Memorandums and No Objection Certificates, eCCs, Fund-cites for different agencies, along with expeditor requests for airport pick and drop, motor pool requests, Submit Security support and Venue clearance forms to RSO, rooms reservations for Americans and local staff, etc, also follow up on all these documents
- Arrange events and conferences with senior host-country and US Mission officials, inclusive of donors and host country agencies via; Prepare E2 Travel Vouchers, SF-1034 and HHE Vouchers
- Regularly record and maintain management systems in accordance with prescribed USAID formats
- In addition to said tasks, I manage time multiple software for tasks such keeping for Karachi office maintaining both Win Time & Attendance (T&A) and Web TA software
- Maintain and organize trackers of Karachi projects that include Project Activity Tracker, Project Procurement Design Tracker, FSN Quick Reference Sheet, TDY Travel Tracker for system transparent oversight
- Coordinate with various office (such as: OPM, OAA, Front Office, OFM, OEM) of the mission to accomplish different programmatic and administrative objectives
- Coordinate visits of officials from Islamabad, Lahore and Washington to Karachi for monitoring field projects in Sindh and Baluchistan with close coordination of various offices (Front Office, Travel, GSO, Motor pool, RSO) in Karachi and Islamabad
- Worked with DOCS to compile documentation for visits and preparing binders
- USAID FSN representative to coordinate out of Karachi travel with RSO and GSO
- Create No Objection Certificate (NOC) and process it for GSO and MFA approvals in coordination with GSO travel team and expeditors
- Organized events such as project kick-off meetings, signing ceremonies, quarterly DO meetings, retreats and dissemination conferences on behalf of different DO teams both in and outside compound
- Prepare draft faxes, letters, and diplomatic notes and, track documentation through the USAID clearance process
- Assemble and prepare related background data and materials for appointments and conferences as requested
- Prepares a variety of administrative requests, such as repair of copy equipment, requests for stationery and other office supplies
- Preparing visa nonimmigrant priority visa referral appointment forms keeping close coordination with applicants and the sensitive information
- I am the POC for J1 visa applications
- Coordinate with Islamabad office for payment issues as the cash payments are completely prohibited from Karachi Consulate Cashier
- Performed Fund obligation related duties for events and any other purchases for the office as per procurement offices advises
- Initiate procurement and purchase requests with ISB office.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Administrative Clerk
Consulate General of the United States of America
05.2015 - 08.2017
- Provide clerical and administrative support to the Motor Pool (MP) Section
- Serving also as a back-up MP Dispatcher and serve as a Timekeeper
- Update and maintain the travel and trip planning calendar of all ASN movements managing all aspects of disaster-related programming
- Entertain all requests receive through Web pass system to MP
- Create MP Procurement Purchase Requests in ILMSFMIS system on behalf of passenger as and when needed
- Proficient in working with My- Service, ILMS and FMIS systems for necessary tasks
- Issuing BPA Calls under BPA Setups for Insurance of Vehicles
- Negotiation of prices with vendors and contractors
- I managed data and records to add venues for ASN trips in ILMSFMIS common locations once RSO cleared approvals
- Maintain logs and operational monthly usage reports for gas and fuel consumption of fleet
- Prepare invoices of fuel for non FMIS vehicle and any other used in Consulate for exceptional incidents
- Review bills of Gasoline Company for check and balance to submit for payment in fiscal office
- Type statistical reports and assist the MP Supervisor in completing the annual motor vehicle inventory annual data questionnaire
- Issue and submit auto parts request to GSO Supply Procurement
- Prepare procurement requests, BPA calls stock request in ILMS Ariba and follow the procedure till completion
- Prepare E2s, travel orders and travel advances for all MP staff
- Prepare submit final travel vouchers of travelers
- Maintain stock inventory for motor pool items, such as drivers’ cell phones, uniforms and all types of office stationery
- Create work orders for motor pool office also approved work orders and direct them to auto mechanics for vehicles repairing and after completing work then closed all work orders accordingly
- Work as primary timekeeper for motor pool section responsible for all T&A related requirements
- Coordinate with dispatcher about MP chauffeurs’ duty roster
- Act as MP coordinator for VIP visits to Karachi by working directly with the dispatch and chauffeur staff, overseeing the Main Duties &Responsibilities: Individual movements during visit
- Managed and maintain and record information related to Motor pool operations for instant updates to higher leadership
- Serve as Backstop Dispatcher and Other duties as assigned by Supervisor.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
Access Control Guard/Supervisor
Consulate General of the United States of America
04.2014 - 06.2015
- Regulated vehicle and pedestrian traffic at access points to maintain orderly flow reported all
- Incidents and accidents to LGFC FSNI & ARSO by emailing the exact spot-on Google map & Google earth
- Permitted authorized persons to enter the consulate
- Custodian for key blanks that were issued to facility staff
- Operate security equipment such as visitor and baggage x-ray technology, explosive trace detection, visitor screening, walk through metal detector
- Monitoring of CCTV
- Maintain the record number of vehicles or other carriers entering and leaving the consulate compound
- Answering telephone and transfer calls when switchboard is closed
- Adapt badge policy of us embassy Manage entry and departure of visitors and vehicles to all consulate and the facilities of our clients
- Record daily reports, all activities and irregularities such as equipment or property damage, theft or unusual occurrences
- Escort visitors and contractors to specified locations
- Operate radio network
- Respond to alarms and keep the duck and cover position
- Using of itemizer system
- (Explosive trace detection machine) Respond to the emergency calls made by citizens and dispatch a team of guards to the site of accident
- Test the various communication devices and ensure smooth operation of these devices in times of emergencies
- Coordinate activities between different personnel to provide prompt response to an emergency Make note of the emergency calls received and report to the chief security about the accidents taken place
- Operate the control room operator and supervise the activities of the inmates
- Report any incidence of breach of regulations or the security system, as monitored on the CCTV screens
- Establish communication between the inmates and their family members as per the allotted time periods
- Oversee all station operations (startup, shutdown, and inspection, routine chemical testing, all switching and tagging, equipment trouble-shooting and revised operating) and related procedures
- Assisted shift supervisor in maintaining administrative documents, generating reports and initiate action to replenish consumables
- Provided technical and administrative feedback to the shift supervisor
- Established and maintained high personal and professional standards of safety and environmental conscientiousness and compliance
- We were also using web
- Pass to check and see the VIP and other visitors and their vehicles.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
SECURITY SUPERVISOR
Consulate General of the United States of America
06.2012 - 12.2013
- Checking of all guards during duty time and maintaining logbooks and writing reports on daily basis
- Creating a safe and comfortable working environment for employees and visitors
- Patrolling the concern area for specific time period
- Responding to emergency situations as they arise
- Accurately reporting all incidents to seniors
- Preventing and detecting offences on site
- Conducting searches of personnel, vehicles and bags etc
- Producing written reports
- Arranging the escort of large amounts of money around the site
- Provide escort duties
- Using the correct radio communication procedures
- Making sure that no unauthorized personnel enter restricted areas
- Answering queries from visitors accessing the consulate to meet different section officials after confirmation from control room
- To prohibit parking of vehicles near client facilities
- Accurately updating daily activity records and sheets
- Performs any other job-related duties as assigned.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Education
Bachelor of Arts - Law and Social Work
Edwardes College Peshawar
Higher Secondary School Certificate - English Elective, History and Civics
Edwardes College Peshawar
Secondary School Certificate - Science Subjects
Edwardes High School Peshawar
Trade/Technical - Advance MS Office
Creative Mind Innovator Data Institute
Skills
- Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, SharePoint
- ILMS: (Integrated Logistics Management System) Department of State enterprise supply chain management system It supports the requisition, procurement, distribution, transportation, receipt, and tracking of goods and services both domestically and overseas
- FMIS: Fleet Management System
- ECC: Electronic Country Clearance
- TENS: Travel Notification System
- E2: Travel Vouchers
- T&A: Time and Attendance
- TDY: Travel Tracker for system transparent oversight
- Operating Systems: Windows, Mac OS X, IOS, Android
- Internet Browsing
- Access Control
- Investigations
- Surveillance Equipment
- Risk Management
Certification
- ServSafe, 05/19/2028
- Food Establishment Personnel Food Safety Certificate, 05/19/2028
Languages
English
Urdu
Hindi
Punjabi
Pashto
Trainings Workshops
- Introduction to the Program Cycle IPC Course for the United States Agency for International Development. (From USA United State of America, in February 2020).
- Clear Writing Through Critical Thinking, Course for the United States Agency for International Development. (From Bangkok, Thailand in March 2019).
- Advance English Writing Proficiency Course for the United States Agency for International Development. (From Bangkok, Thailand in March 2018).
- Franklin Covey, Seven Habits of Highly Effective People course from US Embassy Islamabad in 2018.
- Foreign Service National Supervisory Skills RP248 course, from US Consulate Karachi in 2017.
- Smith System Defensive Driving Course from US Consulate Karachi, in 2015, 2017 and 2019.
Awards
Local Employee services of the Quarter (from United States Mission Pakistan, July-September 2020). Eagle Award, from United States Mission Pakistan, 2019. Honor Award, from United States Mission Pakistan, 2018. Eagle Award, from United States Mission Pakistan, 2017. Two, Eagle Awards, from United States Mission Pakistan, 2015.
Timeline
Loss Prevention Specialist
Marshalls Distribution Center
10.2023 - Current
Manager
Old English Style Pizza
11.2022 - 09.2023
Local Guard Force Coordinator
Consulate General of the United States of America
06.2020 - 03.2022
Administrative Assistant
United States Agency for International Development
08.2017 - 05.2020
Administrative Clerk
Consulate General of the United States of America
05.2015 - 08.2017
Access Control Guard/Supervisor
Consulate General of the United States of America
04.2014 - 06.2015
SECURITY SUPERVISOR
Consulate General of the United States of America
06.2012 - 12.2013
Bachelor of Arts - Law and Social Work
Edwardes College Peshawar
Higher Secondary School Certificate - English Elective, History and Civics
Edwardes College Peshawar
Secondary School Certificate - Science Subjects
Edwardes High School Peshawar
Trade/Technical - Advance MS Office
Creative Mind Innovator Data Institute
- ServSafe, 05/19/2028
- Food Establishment Personnel Food Safety Certificate, 05/19/2028