Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rahaman Balkarran

Richmond Hill

Summary

Objective Statement: Highly motivated and detail-oriented individual with a passion for providing exceptional customer service, a strong background in healthcare, data entry, and office administration. Skilled in active listening, problem-solving, and effective communication. Seeking opportunities to leverage my diverse skill set and contribute to a dynamic team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Laundry Associate

Clean Rite Center
10.2023 - Current
  • Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
  • Responsible for accurately utilizing the cash register or point of retail sale computer
  • Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
  • Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
  • Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift
  • Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
  • Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
  • Follows all safe practices to prevent accidents and injuries to customers and employees
  • Understands responsibilities for emergency situations such as fires, floods and severe weather
  • Maintains a safe environment inside and outside of the store
  • Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required

Student Success Coach and Mentor

Cityyear
01.2024 - 06.2024
  • Work with identified students one-on-one and in small groups
  • Develop literacy and/or math skills varying learning activities by student level, answering student questions and encouraging assignment completion
  • Create and implement a behavior management system for students
  • Develop social-emotional skills throughout their day, using proven strategies of learning, practicing, reflection and repetition
  • Collaborate with teachers and team members to collect, record, analyze and monitor individual student progress, participating in facilitated reviews of student data collected and entered into City Year’s student data system
  • Create an engaging, safe and healthy classroom space in collaboration with the teacher
  • Support and/or conduct extended day and virtual programming for students before, during and after school including, but not limited to, academic enrichment and intervention, homework support, recreation and student clubs, service learning and leadership development
  • Create, support and/or co-lead events or programs that recognize and appreciate student growth and/or achievement in math, literacy, attendance and behavior
  • Engage students, parents/guardians and/or community members in education or social issues through member-led themed events at schools or on virtual platforms

Home Health Aide

Link Home Care
01.2023 - 04.2023
  • Provide compassionate and personalized care to clients, assisting with activities of daily living, including bathing, dressing, grooming, and medication management
  • Maintain a clean and safe environment by performing light housekeeping tasks, such as laundry, dishwashing, and bed linen changes
  • Efficiently shop for groceries and prepare nutritious meals tailored to individual dietary needs
  • Ensure clients' medical needs are met by offering transportation to doctor's appointments and medication reminders.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Followed nutritional plans to prepare optimal meals.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Developed rapport to create safe and trusting environment for care.
  • Administered medication as directed by physician.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Transported clients for medical and personal outings.
  • Scheduled and coordinated medical appointments.

Office Assistant SUPERVISOR

HVAC
01.2022 - 12.2022
  • Managed incoming calls, screened inquiries, took detailed messages, and provided information to callers
  • Welcomed and directed visitors with a friendly and professional demeanor while handling routine inquiries
  • Maintained a well-organized log of inquiries, ensuring efficient tracking and follow-up
  • Handled incoming and outgoing mail, as well as distributed correspondence to department staff.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Submitted documentation and reports to upper management.
  • Revised work practices to improve efficiency, boost quality and meet production goals.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Associate's degree - Business Administration

CUNY Queensborough Community College

Marketing Communications -

The University of Edinburgh, University of Michigan

Graphic Design -

University of Colorado

Data Analysis (Online Course) Personal Branding (Online Course) -

Skills

  • Technical Skills: Proficient in
  • Microsoft Word, PowerPoint, Excel, and Outlook Skilled in using QuickBooks for financial record-keeping
  • Communication: Strong verbal and written communication skills, with a focus on active listening and interpersonal communication
  • Coaching and Mentoring
  • Time Management Skills
  • Credit and Cash Transactions
  • Verbal and Written Communication
  • Cleaning and Sanitizing
  • Customer Relations
  • Hospitality and Accommodation
  • Microsoft Office
  • Scanner Operation
  • Wrapping and Boxing
  • Reports

Certification

Certified Home Health Aide with hands-on experience in patient care and medication management. Certified Home Health Aide (CHHA)

Timeline

Student Success Coach and Mentor

Cityyear
01.2024 - 06.2024

Laundry Associate

Clean Rite Center
10.2023 - Current

Home Health Aide

Link Home Care
01.2023 - 04.2023

Office Assistant SUPERVISOR

HVAC
01.2022 - 12.2022

Associate's degree - Business Administration

CUNY Queensborough Community College

Marketing Communications -

The University of Edinburgh, University of Michigan

Graphic Design -

University of Colorado

Data Analysis (Online Course) Personal Branding (Online Course) -

Similar Profiles

CREATE PROFILE
Rahaman Balkarran