R. Brandy Cunningham

• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Utilizing Mailerlite to create email subscriptions and email automations.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Reconciled daily sales, returns and financial reports in QuickBooks and XL.
• Advertise on Twitter, Pinterest, and TikTok @trublemakershop.
• Manage all website updates, upload new merchandise and content.

• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Participated in cross-functional team-building activities.
• Facilitated training for associates through daily coaching and regular performance appraisals.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Create reports using excel and distribute reports to appropriate personnel.

Inbound Clerk (2013-2018)

• Licensed Forklift Driver, operated forklifts to transfer inventory to and from target destinations.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Operated RF scanners to track merchandise and verify contents of containers.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Cross-trained in many different areas of the warehouse.

• Expert in operations, process and efficiency.
• Enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on sales floor.
• Led inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all areas of the store.
• Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.

• Assist in setup of class, substitute in teacher’s absence from class, monitor students, and provide support to teachers of the Rochester City School District.