Robert Carroll
Colorado Springs,CO
Summary
Reliable and efficient candidate skilled at overseeing efficient flow of operations along with managing multiple tasks while maintaining a positive and composed attitude. Excellent team player focused on furthering skillset and exceeding in career.
Overview
8
8
years of professional experience
Work History
Door Attendant/Valet
Broadmoor Hotel
09.2020 - Current
- Streamline valet services for improved efficiency by ensuring clear communication between drivers, front desk staff, and guests awaiting their vehicles.
- Collaborate with front desk staff to ensure accurate communication regarding guest preferences, resulting in personalized touches that enhanced their experience.
- Maintain efficient flow of traffic through main property access points.
- Oversee team of valets and provide quick solutions to problems that arise.
- Safely operating guest and property vehicles, as well as safely handling personal luggage items.
- Utilize strong multitasking abilities to manage multiple guest requests simultaneously while maintaining a calm and professional demeanor.
- Demonstrate strong communication skills when interacting with guests from diverse backgrounds, fostering a welcoming atmosphere upon arrival.
Spa Receptionist
Mount Princeton Hot Springs Resort
06.2020 - 08.2020
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Provided information over telephone regarding spa availability and procedures for when guests arrive.
- Responsible for maintaining guest safety regarding swimming in certain weather along with pool water quality tests.
Summer Camp Staff Member/Head Lifeguard
Silver Cliff Ranch
05.2016 - 08.2019
- Maintained efficient daily camp operations to ensure campers had access to all facilities and amenities.
- Oversaw safety of campers while swimming along with keeping pool area organized and clean.
- Responsible for serving meals and keeping dining area clean for large groups of campers throughout the duration of the stay.
- Collaborated effectively with other staff members to coordinate events, resolve conflicts, and facilitate an enjoyable experience for all campers.
- Responsible for cleaning camp housing areas promptly before next group of campers arrived.
- Led groups of campers safely through various outdoor activities involving ropes courses, team building exercises, and outside games.
Education
Criminal Justice
University of Colorado At Colorado Springs
Colorado Springs, CO05.2026
High School Diploma -
Air Academy High School
Usaf Academy, CO05.2020
Skills
- Strong Work Ethic
- Patience and composure
- Team player mentality
- Reliability and punctuality
- Effective Communication
- Problem-Solving
- Quick Decision Making
Active leader in YoungLife College, involved in weekly activities and group trips.
Involves fostering relationships with new students and participating in building community revolved around shared beliefs.
Timeline
Door Attendant/Valet
Broadmoor Hotel
09.2020 - Current
Spa Receptionist
Mount Princeton Hot Springs Resort
06.2020 - 08.2020
Summer Camp Staff Member/Head Lifeguard
Silver Cliff Ranch
05.2016 - 08.2019
Criminal Justice
University of Colorado At Colorado Springs
High School Diploma -
Air Academy High School
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