Rebecca Chandler
Argyle,TX
Summary
Dependable office professional possessing excellent communication and time management abilities. Manages office supplies, organizes correspondence and maintains liaison with multiple other departments. Methodical and detail-oriented individual with expertise in providing client assistance, managing calendars and filtering emails.
Overview
7
7
years of professional experience
Work History
eCommerce Digital Merchandising Administrative Associate
Michaels Stores Inc
05.2018 - Current
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Researched and identified new suppliers and vendors.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Continually optimize customer experience with product merchandising and promotion execution
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Established administrative work procedures to track staff's daily tasks.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Customer Experience Manager
Michaels Stores Inc
03.2016 - 05.2018
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Sustain a 65+Michaels Rewards percentage by implementing internal recognition & reward program
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Project Management Professional - Project Management
Coursera
Online06.2023
Certified Public Bookkeeper - Accounting Technology And Bookkeeping
Coursera
Online04.2023
GED -
Havelock High School
Havelock, NC06.2010
Skills
- Multitasking and Time Management
- Clerical Support
- Records Retention
- Technical Support
- Microsoft Office
- Business Correspondence
- Process Optimization
- Multi-Line Telephone Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
eCommerce Digital Merchandising Administrative Associate
Michaels Stores Inc
05.2018 - Current
Customer Experience Manager
Michaels Stores Inc
03.2016 - 05.2018
Project Management Professional - Project Management
Coursera
Certified Public Bookkeeper - Accounting Technology And Bookkeeping
Coursera
GED -
Havelock High School
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