Reginald Calvin Mills Jr
Naples,FL
Summary
Seasoned Management Consultant and Sales Executive with over 25 years experience building highly-collaborative teams seeking an opportunity to utilize skills and experience to drive results, develop new skills, and identify upward mobility in a new corporate environment or entrepreneurial culture.
Overview
29
29
years of professional experience
Work History
General Manager
Blue Haven Pools & Spas - SWFL
06.2021 - 09.2022
- Managed all aspects of pool/spa building & renovation projects, including communication with clients, subcontractors, sales personnel, and management
- Oversaw client relationships from sales through permitting to completion
- Set client and project expectations by creating & providing timelines, construction phase updates, job-site management of site conditions & safety, and all change order advisory, pricing, and execution.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Introduced new methods, practices, and systems to reduce turnaround time
Director Business Development
Pearl Pool Plastering / American Pools
08.2018 - 05.2021
- Cultivated, Managed, and Expanded Virginia & North Carolina retail markets for
- Wet Edge and Diamond Brite plastering products, including servicing 75 existing clients
- Promoted to Director of Business Development in January 2020, a newly created role exclusively for Jay to expand the company footprint into Georgia & South Carolina, in addition to Virginia and North Carolina client base
- Grew revenue 20+% year/year for retail, custom, and commercial pool-building clients, expanding lines of business into property management companies including Greystar, Marriott, and Hilton.
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Kept meticulous client notes and updated account information in company databases
- Communicated directly with customers and partners to build strong business networks and relationships
Project Manager
Neil Communities/Waterscapes Pools
06.2016 - 06.2018
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Pool Builder
Southwest Florida Aquatics
- Oversaw all phases of pool construction process including scheduling,inspections, job-site safety, quality control, warranty issuance and execution
- Developed and scaled subcontractor relationships, instituting detailed processes and accountability measures for monthly P&L review with ownership, ensuring better account management, workforce optimization, & maximum profitability.
- Used computer and [Software] to digitally archive weekly progress photographs
- Followed instructions and safety protocols to prevent accidents and injuries
Supervisor
Pinnacle Pools
04.2013 - 06.2016
- Managed custom design and construction of pools, spas, and fountains as
- Strategic Account Manager / Lennar account (largest homebuilder in US)
- Successfully managed multiple, seven-figure residential pool projects resulting in
- Pinnacle Pools meeting & exceeding sales goals, directives, and deadlines
- Consistently addressed, quantified, and exceeded developer and custom home builder expectations to close an average of 30 residential pools quarterly, from permitting to completion
- Generated and cultivated business relationships with subsidiary county inspectors and officials across multiple county regions.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Maintained compliance with company policies, objectives, and communication goals
Account Executive
Gartner
03.2011 - 05.2012
- Designed & Developed go-to-market sales-strategies for the retention of strategic accounts of mid-size ($50M) companies' C-level executives
- Developed a sales strategy for C-level executives by analyzing both the prospects and clients current landscape
- Negotiated new and existing business contracts while driving new-client usage and existing-client retention rate for $1.4M portfolio
- Effectively established territory-based prospecting, cold-calling and lead generation for business-to-business prospects.
- Qualified leads, built relationships and executed sales strategies to drive new business
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts
- Cross-sold products and services to clients to secure additional business and grow revenue streams
Co-Owner
Premiere Stone Imports Inc
06.2004 - 04.2010
- Co-founded and built eight-figure revenue pipeline of wholesale businesses,netting $700k annually
- Developed policies and procedures for sales expansion, lead generation, quality control with vendors from lead inception to project completion
- Coordinated natural stone import volume for 20% of the "Fontainebleau Hotel", renovation project in Miami, FL (Florida's largest remodel in state history).
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
Golf Tours, USA and International, National Golf Tour Professional
01.1994 - 01.2010
- Competed in national and international professional golf tournaments with local and corporate sponsorship, including the PGA Qualification School, Tar Heel Tour (e-Tour), multiple West Florida Golf Tours, Montgomery Tour, Nike Tour, Hooters Tour, Tight Lies Tour, Golden Bear Tour, Coca-Cola Tour, and the Transact Mortgage Tour.
- Developed and maintained courteous and effective working relationships
- Managed time efficiently in order to complete all tasks within deadlines
Education
Some College (No Degree) - Business Management and Marketing
Central Piedmont College
Charlotte, North CarolinaSkills
- Proficient in
- Microsoft Word, Excel, PowerPoint, Office, Outlook and Google Mail
- Quality Control
- Job Site Measuring and Layout
- Project Management
- Materials Salvage
- Code Compliance
- Incident Reporting
- Team Coordination and Oversight
- Attention to Detail
- Blueprints and Specifications
- Problem-Solving
Timeline
General Manager
Blue Haven Pools & Spas - SWFL
06.2021 - 09.2022
Director Business Development
Pearl Pool Plastering / American Pools
08.2018 - 05.2021
Project Manager
Neil Communities/Waterscapes Pools
06.2016 - 06.2018
Supervisor
Pinnacle Pools
04.2013 - 06.2016
Account Executive
Gartner
03.2011 - 05.2012
Co-Owner
Premiere Stone Imports Inc
06.2004 - 04.2010
Golf Tours, USA and International, National Golf Tour Professional
01.1994 - 01.2010
Pool Builder
Southwest Florida Aquatics
Some College (No Degree) - Business Management and Marketing
Central Piedmont College
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