Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
35
35
years of professional experience
2
2
Certificates
35
35
years of post-secondary education
Work History
Principal Project Manager
Digital River
Bettendorf, IA
05.2018 - Current
Built requirements, then implemented new tools for project managers and marketing to improve scalability and quality
Identified needs to improve project management and partner management processes
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Senior Project Manager
Digital River Inc
Bettendorf, IA
05.2012 - 05.2018
Achieved cost control objectives and clarified service parameters through clear statements of work and project classification systems.
Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Supported and executed simultaneous delivery of various e-commerce and mobile projects.
Project Manager
Digital River
Alsio Viejo, CA
07.1998 - 05.2012
Planned and marketed new programs, product launch campaigns, branding initiatives and marketing communications, lead generation and field support
Developed business plans including revenue plans and operating budgets, and customer service.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Reined in project costs while meeting key milestones.
Project Manager
University of Southern California
Los Angeles, CA
01.2003 - 01.2004
Led evaluation of Customer Relationship Marketing solutions (i.e Salesforce.com) to support the Business School’s development to raise $400M in 5 years
Recommended workflow process, new incentive plan and communications plan to accompany system rollout
Provided project plans and scope estimates to Business School stakeholders.
Managing Director
Lemon (Asia) Ltd
Shanghai, Hong Kong, Singapore
07.1996 - 01.2003
Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Led change and transformation across business areas to deliver benefits and align company resources.
Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
Assisted leadership with successful launch of start-up.
Managing Director
01.1999 - 01.2003
Education
Master of Business Administration - Marketing
University of Southern California, Marshall School of Business
Bachelor of Arts - Economics & Political Science
Wellesley College
Skills
Collaboration
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Certification
Project Management Professional (PMP)
Timeline
Principal Project Manager
Digital River
05.2018 - Current
Senior Project Manager
Digital River Inc
05.2012 - 05.2018
Project Manager
University of Southern California
01.2003 - 01.2004
Managing Director
01.1999 - 01.2003
Project Manager
Digital River
07.1998 - 05.2012
Managing Director
Lemon (Asia) Ltd
07.1996 - 01.2003
Master of Business Administration - Marketing
University of Southern California, Marshall School of Business