R. Daniel O'Brien
Fort Worth
Summary
Proven sales professional seeking a position as a branch manager.
*Quota surpassing manager with a history exceeding employer expectations
*Effective and persuasive communicator with a record of establishing and building a strong team
*Ability to form successful teams to carry out company objectives independently and confidently
Overview
22
22
years of professional experience
Work History
Assistant Branch Manager
WORLDPAC
10.2022 - 08.2024
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to company policies.
- Selected to travel with a leadership team to assist other branches in improving inventory control processes.
- Supervised team of 12 branch employees and made recommendations regarding performance evaluation.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer satisfaction.
Delivery Driver
WORLDPAC
06.2012 - 10.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Fostered positive working relationships with regular customers.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Department Manager
Buy Buy Baby
12.2009 - 05.2012
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Store Manager
Footlocker
04.2006 - 12.2007
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Area Sales Manager
Journeys
11.2002 - 04.2006
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Analyzed sales data and kept up to date with market trends.
Education
BBA - Business Administration And Management
Midwestern State University
Wichita Falls, TX06.1993
Skills
* Efficiency and Time Management
* Performance Tracking and Evaluations
* Scheduling and Coordinating
* Managing Laborers
* Administration and Reporting
* Managing Operations and Efficiency
Timeline
Assistant Branch Manager
WORLDPAC
10.2022 - 08.2024
Delivery Driver
WORLDPAC
06.2012 - 10.2022
Department Manager
Buy Buy Baby
12.2009 - 05.2012
Store Manager
Footlocker
04.2006 - 12.2007
Area Sales Manager
Journeys
11.2002 - 04.2006
BBA - Business Administration And Management
Midwestern State University