Rosemarie Diaz
New Town
Summary
I have hands- on experience managing daily operations in a small scale business environment, where i oversee workflow and ensure smooth efficient performance across multiple areas. My roles include resolving issues quickly, to keep operations running at a high standard. I develop strong organization, multitasking, and ensuring quality, safety, and customer satisfaction. I am adaptable, detailed-oriented, and capable of managing both administrative tasks and on- the- ground operations.
Overview
27
27
years of professional experience
Work History
Fleet Manager
Duarte Hauling LLC
09.2020 - Current
- Oversaw daily fleet operations to ensure timely delivery and operational efficiency.
- Managed vehicle maintenance schedules, reducing downtime and optimizing performance.
- Maintain accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
- Enhance compliance with transportation regulations through meticulous record-keeping and audits.
- Manage fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
- Facilitate smooth communication channels between drivers and dispatchers to improve overall operational flow.
Store Manager
10th and Washington Grocery Store
05.1999 - 09.2006
- Oversaw daily store operations, ensuring high standards of customer service and product availability.
- Trained and developed staff on operational procedures, enhancing team performance and productivity.
- Established positive vendor relationships, negotiating terms.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Overseen kitchen area.
- Compliance with health department.
- Food safety procedures.
- Stock rotation (FIFO)
- Cleanliness and sanitization of equipment and area.
- Staff hygiene practices.
Education
GED -
Reading High School
Reading, Pennsylvania, PASkills
Small business management
Languages
Spanish
Native or Bilingual
Timeline
Fleet Manager
Duarte Hauling LLC
09.2020 - Current
Store Manager
10th and Washington Grocery Store
05.1999 - 09.2006
GED -
Reading High School