Rosalia De Leon
Miami,FL
Summary
Highly competent professional, with a diverse and progressive experience, in both small and large multinational corporations. Excellent interpersonal and communication skills, customer service oriented, highly motivated and organized. Able to effectively confront and resolve critical issues at all levels of the organization. Proactive and able to work independently with a strong leadership ability.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Personal Assistant to the Owner and CEO
MSP Recovery
01.2019 - Current
- Provide and lead support to the CEO, as well as internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.
- Ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
- Provide high-level support to the CEO, including managing complex calendars, scheduling meetings and coordinating domestic and international travel.
- Act as a liaison between the executive and internal/external stakeholders, demonstrating strong communication and interpersonal skills.
- Handle confidential information with discretion and maintain a high level of professionalism in all interactions.
- Assist with personal tasks and responsibilities, including managing personal appointments, family arrangements and managing other personal staff.
Human Resources Support Specialist
University of Tennessee at Chattanooga
01.2018 - 01.2019
- Responsible for performing HR-related duties on a professional level and working closely with management in supporting responsibilities in the following areas: employee relations, training, performance management, on/off-boarding, recruitment/employment, and employment compliance
- Enter new employee data, as well as maintaining employee files and the HR filing system.
- Addressing any employment relations issues, such as work complaints and harassment allegations.
- Conduct recruitment effort for all exempt and nonexempt personnel, temporary employees; assists in new-employee orientations and off-boarding.
- Review resumes and applications from potential employees, as well as scheduling and conducting interviews.
- Respond to employees’ queries and resolve issue in a timely and professional manner.
- Other duties as needed, but not limited to: payroll entry, benefits enrollment/terminations, and assist with FMLA inquiries.
Accounts Payables/Human Resources Payroll Processor
Roc Beach Hospitality Group
01.2015 - 01.2018
- Oversee and manage the day to day functions of the administrative office by organizing the office operations and procedures as well as processing payroll and functioning as the human relations liaison between management and employees.
- Managed and processed payroll information by collecting, calculating, and entering data while maintaining a high level of attention to detail and accuracy.
- Maintained accurate employee records by entering and updating information such as wage adjustments, promotions, and terminations in a timely manner.
- Processing accounts payables and receivables as needed.
- Preparing bank deposits, invoices and statements in compliance with financial policies and procedures.
- Bookkeeping of all vendors and customers, as well as issue payments via check, cash or wire transfers.
- Conducted monthly credit card reconciliations.
Executive Assistant / Office Manager
Netmedia Enterprises, LLC
01.2008 - 01.2015
- Perform a wide variety of executive secretarial and administrative duties as required by daily operations in the administrative departments such as: organize meetings and events, handle expense reports, schedules and calendars
- Served as a liaison between departments to facilitate effective communication throughout the company. Prioritize, channel, and facilitate communication from department supervisors.
- Controlling correspondence, reviewing and approving supply requisitions while assigning and monitoring clerical functions.
- Implement procedural and policy changes in conjunction with the Human Resources department to improve operational efficiency.
- Responsible for the organization, orientation and training of new staff members.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Education
Bachelor of Arts - Liberal Studies & Humanities
Florida International University
Miami, FLAssociates of Arts - Hospitality Administration And Management
Miami Dade College
Miami, FLSkills
- Microsoft Office proficiency
- Confidentiality and discretion
- Database management
- Relationship Building
- Project Management
- Organizational Abilities
- Customer Service
- Internet Functionality
- Strong problem solver
- Executive support
- Calendar management
- Time management
Certification
Notary Public Commission
State of Florida / Exp. 10/2028
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Executive Personal Assistant to the Owner and CEO
MSP Recovery
01.2019 - Current
Human Resources Support Specialist
University of Tennessee at Chattanooga
01.2018 - 01.2019
Accounts Payables/Human Resources Payroll Processor
Roc Beach Hospitality Group
01.2015 - 01.2018
Executive Assistant / Office Manager
Netmedia Enterprises, LLC
01.2008 - 01.2015
Notary Public Commission
State of Florida / Exp. 10/2028
Bachelor of Arts - Liberal Studies & Humanities
Florida International University
Associates of Arts - Hospitality Administration And Management
Miami Dade College
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