Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Versatile Computer Science Specialist, Network and System Administrator with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with 10-year career in Computer Science. Known for excellent attention to detail and great work ethic.
Overview
10
10
years of professional experience
Work History
Specialist in Computer Science
Science, Technology and Enviroment
Las Tunas, Las Tunas, Cuba
03.2023 - 01.2024
Configured and maintained system hardware, software and network components.
Monitored system performance to ensure optimal operations and identified potential issues.
Created user accounts and managed access rights for users.
Developed scripts to automate routine tasks.
Performed regular backups of critical data and documents.
Implemented security measures such as firewalls, antivirus programs.
Analyzed system logs to identify suspicious activities or anomalies.
Deployed operating systems upgrades and security patching in accordance with IT policies.
Maintained inventory of hardware assets including servers, laptops, desktops.
Resolved complex technical problems within established service level agreements.
Set up user accounts, permissions and passwords and defined network policies and procedures.
Set up, optimized and managed network equipment.
Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
Monitored system performance to ensure availability of all services and systems to authorized users.
Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
Provided technical support for local area networks, wide area networks and Internet connections.
Performed data backup operations on a regular basis to ensure the security of critical information.
Implemented security measures such as firewalls, encryption technologies and access control lists to protect data from unauthorized access.
Developed policies related to network security and usage procedures for end-users.
Installed and supported hardware and software for desktops, servers and printers.
Uploaded, configured and managed antivirus detection software and email applications.
Supported various operating systems and server technologies.
Network and Computer Services Administrator
Corporation COPEXTEL S.A.
Las Tunas, Las Tunas, Cuba
11.2018 - 02.2023
Configured and maintained system hardware, software and network components.
Monitored system performance to ensure optimal operations and identified potential issues.
Created user accounts and managed access rights for users.
Developed scripts to automate routine tasks.
Performed regular backups of critical data and documents.
Implemented security measures such as firewalls, antivirus programs.
Deployed operating systems upgrades and security patching in accordance with IT policies.
Maintained inventory of hardware assets including servers, laptops, desktops.
Resolved complex technical problems within established service level agreements.
Participated in design reviews, code inspections, test plan creation and execution.
Set up user accounts, permissions and passwords and defined network policies and procedures.
Created configuration guides for deploying new desktops, laptops and mobile devices.
Set up, optimized and managed network equipment.
Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
Monitored system performance to ensure availability of all services and systems to authorized users.
Provided technical support for local area networks, wide area networks and Internet connections.
Analyzed network traffic patterns to identify potential problems or areas for improvement.
Created detailed documentation of all configurations, processes and procedures related to the network environment.
Responded quickly to user requests for assistance with computer or network problems.
Supervised configuration of local area network, wide area network and corporate Internet system.
Supported various operating systems and server technologies.
Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
Participated in on-call shifts for holidays and weekends in case of system or network-related emergencies.
Oversaw VPNs to deliver secure virtual network access to remote users.
Performed data backups and disaster recovery operations.
Installed security software to protect networks.
Implemented and provided technical support for voice services and equipment.
Configured, monitored and maintained email applications or virus protection software.
Configured servers to host web applications in Linux environment.
Provided technical support to end users when needed.
Managed both back-end and front-end aspects of development process.
Specialist in Computer Science
Territorial Planning and Urban Planning
Las Tunas, Las Tunas, Cuba
08.2015 - 10.2018
Configured and maintained system hardware, software and network components.
Installed, tested and evaluated new systems, applications and patches.
Created user accounts and managed access rights for users.
Performed regular backups of critical data and documents.
Developed scripts to automate routine tasks.
Implemented security measures such as firewalls, antivirus programs.
Analyzed system logs to identify suspicious activities or anomalies.
Deployed operating systems upgrades and security patching in accordance with IT policies.
Resolved complex technical problems within established service level agreements.
Maintained inventory of hardware assets including servers, laptops, desktops.
Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
Monitored system performance to ensure availability of all services and systems to authorized users.
Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
Provided technical support for local area networks, wide area networks and Internet connections.
Implemented security measures such as firewalls, encryption technologies and access control lists to protect data from unauthorized access.
Installed and supported hardware and software for desktops, servers and printers.
Supervised configuration of local area network, wide area network and corporate Internet system.
Developed application software using Java, JavaScript and HTML5 technologies.
Analyzed requirements and designed system architecture for new applications.
Configured servers, databases and networks to ensure optimal performance of applications.
Deployed new versions of applications on production environment following established procedures.
Computer Teacher
Social Services
Marianao, Havana, Cuba
09.2013 - 07.2015
Provided instruction on the basics of computer hardware and software to students in a classroom setting.
Developed and implemented lesson plans that engaged students with interactive activities.
Mentored students individually to help them improve their understanding of computing concepts.
Instructed students on how to use a variety of programs, such as Microsoft Office Suite, Adobe Creative Cloud, and other specialized software applications.
Managed lab equipment inventory and maintained records of student progress using an online gradebook system.
Provided individualized instruction to students with learning difficulties.
Facilitated small group activities to promote problem solving skills.
Conducted reviews of basic mathematics principles for struggling learners.
Integrated technology into the classroom environment for interactive math lessons.
Participated in professional development programs focusing on mathematics education techniques.
Education
Bachelor of Science - Computer Science And Programming
University of Informatics Science
Havana, Cuba
06-2013
Some College (No Degree) - Economy
University of Las Tunas
Las Tunas, Cuba
Skills
Network Administration
System Administration
Helpdesk operations
Help Desk Software
Technical Support
System monitoring
IP Addressing and Subnetting
Firewall configuration
Firewall Management
Virtualization Technologies
Equipment management
Diagnosing issues
Server improvements
Web Security
Program installations
Mainframe Backups
Hardware troubleshooting
System updates
Device configuration
Specifications understanding
Technical Writing
Mobile Device Management
Server Management
Hardware and software installation
Computer systems installation
Network Architecture
Active Directory knowledge
Windows Server
Application design
Application maintenance
Data structures and algorithms
Continuous integration
Framework Development
Technology Integration
Linux Operating System
Microsoft PowerShell
Writing queries
Apache Tomcat
Scripting Languages
Relational databases
Microsoft SQL
Database Administration
Object-Oriented Programming
Full-stack development
Computer Programming
Spring design skills
Software Development
Task Prioritization
Adaptability and Flexibility
Active Listening
Interpersonal Communication
Self Motivation
Decision-Making
Organizational Skills
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Specialist in Computer Science
Science, Technology and Enviroment
03.2023 - 01.2024
Network and Computer Services Administrator
Corporation COPEXTEL S.A.
11.2018 - 02.2023
Specialist in Computer Science
Territorial Planning and Urban Planning
08.2015 - 10.2018
Computer Teacher
Social Services
09.2013 - 07.2015
Bachelor of Science - Computer Science And Programming
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