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Overview
Education
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Summary
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Rashida Dillard

Rashida Dillard

Organizational Efficiency Consultant
Johnsonville,SC

Timeline

Operations Manager

South Carolina Community Loan Fund
01.2025 - Current

Founder & Executive Director

Pathways Beyond Borders
08.2022 - Current

Principal Consultant & Founder

RDM Solutions
01.2020 - Current

Operations Manager

ECOG-ACRIN Cancer Research Group
03.2016 - 09.2021

BBA - Business Administration

Strayer University

MBA - Business Administration

Jack Welch Management Institute

Work History

Operations Manager

South Carolina Community Loan Fund
01.2025 - Current
  • Lead internal operational transformation efforts for a statewide CDFI, focused on refining workflows, improving staff coordination, and aligning internal systems with compliance and performance objectives.
  • Standardized cross-departmental processes for grant and loan management, staff onboarding, procurement, IT asset management, and internal communication.
  • Created structured workflows and performance evaluation frameworks that improved internal efficiency, decreased processing delays, and enhanced vendor accountability.
  • Partnered with senior leadership to strengthen knowledge management and implement tools that support continuous organizational learning and growth.

Founder & Executive Director

Pathways Beyond Borders
08.2022 - Current
  • Founded and lead a nonprofit community development organization dedicated to advancing opportunities in rural South Carolina through strategic programs focused on youth leadership, home repair, food access, and entrepreneurship.
  • Built the organization’s full operational infrastructure, including strategic plans, standard operating procedures (SOPs), board governance frameworks, HR policies, and performance tracking systems.
  • Designed and implemented operational models for five flagship programs, ensuring alignment with organizational goals and compliance with federal, state, and philanthropic funding requirements.
  • Secured IRS 501(c)(3) status, led fundraising efforts, developed impact reporting dashboards, and created formal onboarding and training protocols for staff and volunteers.
  • Leveraged partnerships with schools, healthcare systems, and municipalities to expand reach, establish integrated workflows, and maximize community impact.

Principal Consultant & Founder

RDM Solutions
01.2020 - Current
  • Built strong relationships with clients, fostering long-term partnerships and repeat business.
  • Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
  • Deliver high-impact operational and administrative consulting services to nonprofit and mission-driven organizations, resulting in streamlined workflows, enhanced efficiency, and measurable organizational growth.
  • Diagnose inefficiencies in existing systems and eliminate bottlenecks by designing and implementing tailored infrastructure solutions, such as SOPs, staff accountability matrices, grant management workflows, internal communication protocols, and compliance tracking systems.
  • Lead complex, project-based engagements including conference execution, audit response strategy, and organizational restructuring that consistently drive improvements in delivery timelines, cross-functional collaboration, and strategic focus.
  • Partner directly with executive leadership to build custom reporting tools and operational dashboards that increase transparency, accountability, and performance-based decision-making across departments.

Operations Manager

ECOG-ACRIN Cancer Research Group
03.2016 - 09.2021
  • Directed the full operational scope of the Bi-Annual Cancer Research Conference, overseeing logistics, systems design, and cross-functional coordination to ensure seamless execution across multiple departments and external stakeholders.
  • Developed and implemented structured workflows for speaker scheduling, hotel and venue contracting, volunteer coordination, and staff task management significantly improving event efficiency and internal accountability.
  • Created and managed a grant administration system for physicians and residents, including eligibility screening, application processing, reimbursement protocols, and fund tracking to ensure timely and compliant disbursement.
  • Leveraged Cvent to build and maintain the event website, attendee registration system, and mobile app enhancing the user experience and streamlining back-end operations.
  • Collaborated with medical professionals to align session content with current research priorities and reviewed pre-recorded presentations for quality assurance and session flow.
  • Introduced post-conference evaluation tools and reporting mechanisms that provided data-driven insights to inform future event planning and programmatic decisions.

Overview

9
9
years of professional experience

Education

BBA - Business Administration

Strayer University

MBA - Business Administration

Jack Welch Management Institute

Skills

Project management

Project coordination

Technology implementation

Organizational development

Program coordination

Solution planning

Process improvement

Process optimization

Change management

Project leadership

Business planning

Client engagement

Customer relationship management

Quality assurance

Continuous improvement

Attention to detail

Forecasting and reporting

Project implementation

Executive support

MS office

Outcome accountability

Goal setting

Operations analysis

Performance tracking

Timeline development

Issue resolution

Work Planning and Prioritization

Time management

Multitasking and organization

Team collaboration

Budget management

Business presentation

Reports and documentation

Reporting writing

Processes and procedures

Risk assessment

Decision-making

Stakeholder engagement

Verbal and written communication

Training and development

Summary

I am a nonprofit leader and operations strategist with over a decade of experience building systems that drive efficiency, accountability, and sustainable impact. As the Founder of Pathways Beyond Borders and Principal Consultant at RDM Solutions, I specialize in helping organizations streamline their workflows, strengthen internal infrastructure, and align operations with long-term strategic goals.

Throughout my career, I’ve led major initiatives including large-scale conferences, federal audit response management, and the launch of multi-program nonprofits. These projects have resulted in measurable outcomes, such as increased funding readiness, improved on-time delivery, and enhanced team productivity.

I bring a hands-on, solutions-driven approach to every engagement, working closely with leadership to implement SOPs, grant tracking systems, compliance frameworks, and data-informed reporting tools. My passion lies in creating operational structures that not only support day-to-day function but also lay the foundation for growth, impact, and sustainability.

I am currently looking to partner with organizations in need of strategic operational support whether through consulting, contract work, or leadership roles where I can help build the systems that bring big visions to life.

Work Preference

Work Type

Contract Work

Work Location

RemoteHybrid

Certification

  • Grant Writing, Temple University
  • Non-Profit Management, Temple University
  • Project Management, Temple University

Accomplishments

Organizational Leadership and Development
  • Founded Pathways Beyond Borders, a multi-program nonprofit organization serving rural South Carolina communities through youth leadership, small business support, community gardening, and senior home repair initiatives.
  • Successfully secured IRS 501(c)(3) designation and developed a full organizational infrastructure, including strategic plans, board governance, SOPs, and internal controls.
  • Designed and launched five flagship programs, including Rural Roots Youth Initiative and the SHARP Program, impacting underserved communities with measurable outcomes.
Operational Strategy and Efficiency
  • Created and implemented standard operating procedures, grant workflows, compliance tracking systems, and team task matrices across multiple organizations, increasing efficiency and accountability.
  • Led the redesign of internal operations at South Carolina Community Loan Fund (SCCLF), streamlining workflows, vendor management processes, and cross-departmental communications.
  • Established structured reporting tools and operational dashboards that improved data-driven decision-making and strategic alignment.
Conference and Event Management
  • Directed full-scale conference operations for ECOG-ACRIN Cancer Research Group, managing venue logistics, speaker coordination, grant funding, and travel reimbursement for attendees.
  • Implemented and managed Cvent platform for event websites, mobile apps, session tracking, and real-time attendee engagement, enhancing event quality and participant satisfaction.
  • Managed multi-phase conference planning projects through RDM Solutions, including staff coordination, sponsorship tracking, run-of-show development, and logistics oversight.
Grant Administration and Compliance
  • Designed and managed grant funding and reimbursement systems for national conferences, ensuring timely disbursements, proper documentation, and compliance with grant guidelines.
  • Supported multiple organizations in grant readiness by developing capacity-building strategies, logic models, program budgets, and internal evaluation tools.
Consulting and Contract Services
  • Through RDM Solutions, provided contractual consulting services to nonprofits and mission-driven organizations, resulting in improved project delivery timelines, operational clarity, and team performance.
  • Led federal audit response coordination at Continental Tires, developing standardized templates and closing 85 findings two months ahead of deadline.

Quote

Sell your cleverness and buy bewilderment.
Rumi

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Asana

Trello

ClickUp

Cvent

Microsoft Office Suite

Teams

SharePoint

Salesforce

Foundant

BambooHR

ADP

Paychex

Adobe Acrobat Pro

Power BI

Lucidchart

Microsoft Visio

Languages

English
Native or Bilingual

Interests

Family

Reading

Community Engagement

Movies

Painting

Rashida DillardOrganizational Efficiency Consultant
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