Rea Campolo

Zekraft was lovely to work at. They have great ownership and quality products.

• Learned every menu item's preparation
• Created consistent, delicious and visually pleasing hot and cold beverages
• Prepared Specialty Toasts and Breakfast sandwiches
• Occasionally worked catered events

A lovely working environment. There was a huge focus on customer relationships and truly cultivating a community. Management and my fellow baristas were all a pleasure to work with and creativity was encouraged in our drink creations.

• Prepared specialty espresso and tea drinks in a fast paced environment
• Brainstormed and executed specialty drinks based on seasons and surrounding holidays
• Preformed opening and closing duties
• Maintained professional and cordial relationships with regular customers
• Operated in a primarily bar setting during night shifts, receiving a RAMP certification.

An extremely knowledgeable establishment. There was a great emphasis on the quality and tasting notes of the espresso. Also, the best Drip coffee I've ever had!

• Prepared specialty drinks primarily working solo shifts
• Dialed in Espresso daily, recording taste notes
• Developed an expansive knowledge of espresso and processing methods.

Leadership opportunity that imparted expansive knowledge. I managed Orders and recorded inventories, recorded employee progress, and co-managed the customer service department.

• Worked directly with CEO on incoming shipments
• Managed online customer services interactions, insuring customer satisfaction and problem resolution
• Supervised both an Etsy and BigCommerce website, accurately providing updated product photographs, inventory, and descriptions
• Facilitated warehouse shopping appointments while providing knowledgeable insight on products sold and displaying a positive attitude
• Organized and managed employee picking and packing mistakes.

This was my very first coffee job, and the lovely people here trained me in a 3rd wave environment, allowing me to harness my craft in latte art and overall appreciation for this industry. Sadly it was cut short due to Covid.

• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Helped management keep adequate supply on hand by notifying of shortages.