Rea'Ayshawanda Tompkins
Beaumont
Summary
Seeking a role within a dynamic organization that fosters career advancement and values innovative contributions. Committed to leveraging skills in a professional setting to drive organizational success. Proven ability to adapt and implement new ideas effectively. Strong focus on achieving results and enhancing team performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Control Room Operator
Minnie Rogers Juvenile Justice Center
Beaumont
10.2024 - Current
- Monitored surveillance systems to secure facility and ensure safety.
- Executed prompt incident responses, facilitating effective resolutions.
- Maintained detailed logs for accurate documentation of activities and incidents.
- Trained new personnel on operational procedures and control room systems.
- Collaborated with law enforcement to enhance response efforts during security breaches.
- Enforced facility protocols to uphold a safe environment for youth residents.
- Communicated emergency responses and operational updates effectively with staff.
- Ensured compliance with safety regulations, reporting violations or hazards without delay.
Home Health Aide
Dear Care Health Management
Groves
11.2020 - Current
- Provided personal care assistance to clients with hygiene and daily activities.
- Assisted clients with mobility, physical exercises, and proper body mechanics techniques.
- Maintained accurate records of client care and progress for healthcare professionals.
- Implemented safety protocols to ensure a secure environment for clients.
- Prepared meals according to prescribed diets while maintaining dietary restrictions.
- Monitored vital signs including temperature, pulse rate, and blood pressure.
- Changed bed linens and ensured a clean living environment for client safety.
- Supported medication self-administration and followed HIPAA regulations for confidentiality.
SR. LOAN SPECIALIST
OneMain Financial
Nederland
06.2022 - 05.2023
- Evaluated loan applications to determine creditworthiness and compliance with regulations.
- Processed loan documentation for accuracy using company-specific software.
- Collaborated with team members to enhance loan processing workflows.
- Conducted follow-up communications with clients to ensure service satisfaction.
- Negotiated terms and conditions of loans with clients based on individual needs.
- Reviewed financial data to assess borrowers' repayment capabilities.
- Maintained accurate records of all loan transactions and processed payments as agreed.
- Educated customers on loan products to facilitate informed decision-making.
Assistant Store Manager
TitleMax
Beaumont
01.2020 - 06.2022
- Supervised daily operations to optimize store efficiency and elevate customer satisfaction.
- Implemented promotional strategies to boost product visibility and drive sales.
- Managed daily store operations, including customer service, inventory management, and staff scheduling.
- Oversaw cash handling procedures, reconciling discrepancies promptly.
- Reviewed monthly sales and performance reports to inform operational planning.
- Executed thorough opening, closing, and shift change procedures to uphold operational standards.
- Analyzed financial statements and sales reports to assess productivity and goal achievement.
Assistant Store Manager
Advance America
Beaumont
01.2019 - 01.2020
- Evaluated store performance in collaboration with management to pinpoint improvement opportunities.
- Managed daily operations, focusing on customer service, inventory, and staff scheduling.
- Oversaw cash handling processes, ensuring accurate reconciliation of discrepancies.
- Developed promotional campaigns to enhance brand visibility and attract new clientele.
Receptionist
MID-JEFFERSON EXTENDED CARE HOSPITAL
Nederland
02.2018 - 01.2019
- Warmly greeted patients and visitors, ensuring positive initial impressions.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Processed incoming mail and packages, distributing them to relevant departments promptly.
- Coordinated with medical staff to facilitate patient check-in and check-out processes.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Pharmacy Technician
Gulf Coast Medical Center
Port Arthur
03.2015 - 06.2016
- Maintained inventory levels, ensuring proper stock of pharmaceutical supplies.
- Operated pharmacy software for prescription management and record-keeping tasks.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Pharmacy Technician
CVS Pharmacy
Dallas
10.2009 - 11.2011
- Assisted pharmacists in preparing and dispensing medications to customers.
- Maintained inventory levels, ensuring adequate stock of pharmaceutical supplies.
- Prepared medications by counting, pouring, labeling, and verifying doses accurately.
- Collaborated with technicians and pharmacists to prioritize and complete orders efficiently.
- Entered patient profiles, billing information, and prescription orders into pharmacy software.
- Created customer profiles and updated demographics, allergies, and medications in systems.
- Checked expiration dates on medications to guarantee only valid products were dispensed.
- Ensured compliance with all regulations related to pharmacy operations.
Pharmacy Technician
Albertsons
Dallas
01.2008 - 01.2009
- Assisted pharmacists with preparation and dispensing of medications to customers.
- Maintained inventory levels to ensure adequate stock of pharmaceutical supplies.
- Operated pharmacy software for prescription management and accurate record-keeping.
- Prepared medications by counting, pouring, labeling, and verifying doses for dispensing.
- Collaborated with peers and pharmacists to prioritize and fulfill orders efficiently.
- Entered data for patient profiles, billing information, and prescriptions into pharmacy software.
- Checked expiration dates on medications to guarantee dispensation of unexpired products.
- Ensured compliance with federal, state, and local regulations governing pharmacy operations.
Pharmacy Technician
CVS Pharmacy
Dallas
01.2006 - 12.2008
- Assisted pharmacists in preparing and dispensing medications to customers.
- Maintained inventory levels, ensuring proper stock of pharmaceutical supplies.
- Operated pharmacy software for prescription management and record-keeping tasks.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Operated cash registers to accept payments from customers.
Pharmacy Technician
Walgreens
Port Neches
10.2006 - 05.2007
- Assisted pharmacists in preparing and dispensing medications to customers.
- Maintained inventory levels, ensuring proper stock of pharmaceutical supplies.
- Operated pharmacy software for prescription management and record-keeping tasks.
- Collaborated with healthcare professionals to resolve medication-related inquiries promptly.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
Pharmacy Technician
Albertsons
Dallas
06.2005 - 10.2006
- Assisted pharmacists in accurately preparing and dispensing medications to customers.
- Monitored prescription refill requests, communicating statuses to patients effectively.
- Operated cash registers, accepting payments and processing transactions.
- Maintained accurate drug inventory records by checking stock levels and logging items.
- Verified prescriptions and drug labels, ensuring compliance with safety standards.
- Supported pharmacy operations by directing phone inquiries and responding promptly.
- Transmitted claims to insurance companies for payment, reconciling EOBs efficiently.
Pharmacy Technician
Baylor Medical Center
Dallas
03.2003 - 01.2005
- Maintained proper storage and security conditions for drugs.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Operated cash registers to accept payments from customers.
- Answered telephones to respond to questions or requests.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided education materials about medications to patients upon request.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Interpreted and processed medication orders under supervision of pharmacist.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Education
PHARMACY TECHNICIAN CERTIFICATE - PHARMACY TECHNICIAN
LAMAR STATE COLLEGE
Port Arthur, TX05-2025
PHARMACY TECHNICIAN DIPLOMA - PHARMACY TECHNICIAN
Remington College
Dallas, TX05-2005
High School Diploma -
ABRAHAM LINCOLN HIGH SCHOOL
Port Arthur, TX05-2001
Skills
- Pharmacy operations
- Patient care and medication management
- Health compliance
- Customer service
- Data entry
- Team collaboration
- Inventory control
- Telephone switchboard operation
- Control system navigation
- Situational awareness
- Radio communications
- Stress tolerance
- System monitoring
- Security camera monitoring
- Teamwork
Certification
- PHARMACY TECHNICIAN CERTIFICATION BOARD (LIC.# 30314263, EXP-07/2027
- TEXAS STATE BOARD OF PHARMACY (LIC.# 132440 EXP 08/2027
Timeline
Control Room Operator
Minnie Rogers Juvenile Justice Center
10.2024 - Current
SR. LOAN SPECIALIST
OneMain Financial
06.2022 - 05.2023
Home Health Aide
Dear Care Health Management
11.2020 - Current
Assistant Store Manager
TitleMax
01.2020 - 06.2022
Assistant Store Manager
Advance America
01.2019 - 01.2020
Receptionist
MID-JEFFERSON EXTENDED CARE HOSPITAL
02.2018 - 01.2019
Pharmacy Technician
Gulf Coast Medical Center
03.2015 - 06.2016
Pharmacy Technician
CVS Pharmacy
10.2009 - 11.2011
Pharmacy Technician
Albertsons
01.2008 - 01.2009
Pharmacy Technician
Walgreens
10.2006 - 05.2007
Pharmacy Technician
CVS Pharmacy
01.2006 - 12.2008
Pharmacy Technician
Albertsons
06.2005 - 10.2006
Pharmacy Technician
Baylor Medical Center
03.2003 - 01.2005
PHARMACY TECHNICIAN CERTIFICATE - PHARMACY TECHNICIAN
LAMAR STATE COLLEGE
PHARMACY TECHNICIAN DIPLOMA - PHARMACY TECHNICIAN
Remington College
High School Diploma -
ABRAHAM LINCOLN HIGH SCHOOL
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