Proficient in service industry operations with a strong work ethic and exceptional problem-solving abilities. Demonstrates self-motivation and a proactive approach to tasks. Retains and applies knowledge effectively.
Overview
11
11
years of professional experience
Work History
Supervisor/Bartender
Doraku Sushi & Izakaya
08.2019 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Supervisor/Server
Tokoname Sushi Bar & Restaurant
10.2017 - 05.2018
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Kept bar presentable and well-stocked to meet customer needs.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Manager/ Bartender/ Server
Takumi Japanese Restaurant
10.2014 - 10.2017
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.