Reace Shepherd
Independence,KS
Summary
Dedicated professional with strong customer service skills, focusing on effective problem-solving and teamwork. Committed to enhancing customer experiences and contributing positively to team success.
Overview
4
4
years of professional experience
Work History
Walmart Sales Associate
Walmart
Kansas City, MO
09.2024 - 08.2025
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained merchandise displays such as price changes to ensure a visually appealing and organized store environment.
- Collaborated with team members to restock shelves and maintain inventory levels throughout the store.
- Addressed customer concerns promptly, improving satisfaction and fostering repeat business.
- Adhered to safety protocols while performing daily tasks, contributing to a secure shopping atmosphere.
- Learned company policies and procedures quickly, demonstrating adaptability in fast-paced retail environment.
Walmart Stocker
Walmart
Independence, KS
04.2023 - 07.2024
- Organized merchandise displays to enhance product visibility and accessibility.
- Maintained inventory accuracy through consistent stock rotation and replenishment.
- Assisted in training new team members on stocking procedures and safety protocols.
- Collaborated with management to optimize stock levels and reduce overstock situations.
- Provided exceptional customer service by assisting shoppers with product location and inquiries.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Taco Bell Food Champion
Taco Bell
Independence, KS
03.2021 - 10.2022
- Prepared and assembled food items according to menu specifications.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted customers in selecting menu items and processed orders efficiently.
- Worked with team members to ensure timely service during peak hours.
- Trained new employees on food preparation techniques and safety protocols.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
High School Diploma -
Independence High School
Independence, KSSkills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Listening skills
- Problem-solving skills
- Excellent people skills
- Adapt to diverse groups
- Verbal/written communication
- Hospitality and accommodation
- Stocking and receiving
- Customer needs assessment
- Professional demeanor
Timeline
Walmart Sales Associate
Walmart
09.2024 - 08.2025
Walmart Stocker
Walmart
04.2023 - 07.2024
Taco Bell Food Champion
Taco Bell
03.2021 - 10.2022
High School Diploma -
Independence High School