Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Beard

Oak Ridge

Summary

Dynamic and detail-oriented professional with extensive experience in bookkeeping and customer relations at Oak Ridge City Schools. Proven track record in maintaining accurate financial records and preparing for audits, while fostering strong vendor relationships. Skilled in accounts receivable and adept at enhancing team performance through effective communication and support.

Overview

29
29
years of professional experience

Work History

Bookkeeper/Administrative Assistant

Oak Ridge City Schools
01.2013 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Monitored incoming payments from parents, ensuring prompt application of funds against outstanding invoices.
  • Managed daily substitutes for teachers including, bi weekly reconciliation for payroll purposes, and maintaining relationships with substitutes within the district.
  • Monthly bank reconciliation insuring a zero variance between money deposited and money spent.
  • Preparing yearly audit of all funds and purchases within school fiscal year with a record of no findings during that time by the auditors.
  • Supported Administrative Assistant with answering phone, entering attendance, and manning the front desk when needed.
  • Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
  • Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Assisted with corporate travel for teachers and principals
  • Provided flexibility within my own job description to assist in other areas within the school. ( ex: helping in cafe, morning fitness, crosswalk, walkers, filling in for teacher when no sub was available, providing support for safety patrol, amongst random needs throughout the day)


Area Sales Manager

Priority Wireless
08.2006 - 01.2013
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
  • Reviewing rebates for phone sales to ensure supplemental company cash flow and disputing when needed.
  • Overseeing daily operations of at least 3 of 9 stores.
  • Handling of daily deposits for at least 3 of 9 stores.


Retail Sales Associate

US Cellular
08.1999 - 01.2005
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Customer Service/Customer Relations Representative

US Cellular
11.1996 - 08.1999
  • Developed rapport with customers by maintaining clear communication lines, fostering trust, and demonstrating empathy.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
  • Handled high-pressure situations calmly, ensuring positive outcomes for both the client and the business.
  • Improved company reputation through attentive listening, understanding, and addressing customer needs effectively.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

High School Diploma -

Oak Ridge High School
Oak Ridge, TN
05-1990

Skills

  • Bookkeeping
  • Accounts receivable
  • Invoice processing
  • Bank statement reconciliation
  • Account reconciliation
  • Financial recordkeeping
  • General ledger entries
  • Customer relations
  • Audit preparation

Timeline

Bookkeeper/Administrative Assistant

Oak Ridge City Schools
01.2013 - Current

Area Sales Manager

Priority Wireless
08.2006 - 01.2013

Retail Sales Associate

US Cellular
08.1999 - 01.2005

Customer Service/Customer Relations Representative

US Cellular
11.1996 - 08.1999

High School Diploma -

Oak Ridge High School

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