Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reagan Bly

Denton

Summary

Dynamic leader with proven expertise in staff management and customer service. Skilled in team leadership, shift scheduling, and coaching, with a strong focus on enhancing operational efficiency and employee performance. Demonstrates exceptional time management and task delegation abilities, driving significant improvements in guest satisfaction and operational standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hourly Manager

AMC Theatres
04.2023 - 11.2024

Overseeing the day-to-day operations of the theatre during the shift, including supervising crew members, ensuring guest satisfaction, maintaining operational standards, managing staff schedules, and upholding company policies, all while directly working on the floor alongside other staff.

Booth and HR experience.

Supervisor

AMC Theatres
09.2023 - 04.2024

Training the crew on Safe and Clean protocols and day to day duties.

Coordinating, coaching, and observing the theater crew's performance

Helping with floor operations, opening and closing procedures, and inventory

Pulling and counting cash, cash equivalents, and preparing deposits and banks

Working effectively with guests, associates, and supervisors


Operations Manager

Dollar Tree
03.2022 - 05.2023

Provide excellent customer service

Assist with all store functions, including merchandising, front-end operations, and opening and closing procedures

Education

No Degree - General Studies

NCTC
Denton

Skills

  • Customer service
  • Team leadership
  • Time management
  • Staff management
  • Task delegation
  • Shift scheduling
  • Coaching and mentoring

Certification

Food Handlers

Timeline

Supervisor

AMC Theatres
09.2023 - 04.2024

Hourly Manager

AMC Theatres
04.2023 - 11.2024

Operations Manager

Dollar Tree
03.2022 - 05.2023

No Degree - General Studies

NCTC
Reagan Bly