Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reagan Bowen

Spanish Fort

Summary

Dynamic and dedicated Massage Therapist with expertise in deep tissue and sports massage at Sakura Massage and Spa. Renowned for enhancing client well-being through personalized treatment plans and exceptional communication skills, resulting in a high retention rate. Committed to continuous learning and fostering a positive environment for both clients and colleagues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Massage Therapist

Sakura Massage and Spa
08.2018 - Current
  • Learned massage techniques and modalities to provide effective client care.
  • Assisted in maintaining a clean and organized treatment environment.
  • Developed knowledge of anatomy and physiology relevant to massage therapy.
  • Adapted to various client needs through active listening and observation.
  • Provided personalized remedial massage treatments to improve client mobility and reduce pain.
  • Assessed client needs through detailed consultations and physical evaluations.
  • Developed tailored treatment plans based on individual assessments and goals.
  • Mentored junior therapists in advanced techniques and client management practices.
  • Supported injury recovery for athletes, implementing targeted sports massage therapies.
  • Increased repeat clientele with personalized care plans and consistent follow-up communications.
  • Enhanced clients'' well-being by applying various remedial massage techniques, including Swedish and deep tissue massages.
  • Educated clients on the benefits of regular massage therapy and self-care techniques to maintain overall wellness.
  • Increased client referrals through outstanding service and results, fostering a reputation for excellence within the local community.
  • Established rapport with new clients through attentive listening skills, empathetic communication, and thorough consultations.
  • Ensured a comfortable and serene environment, maintaining clean and organized treatment rooms.
  • Provided prenatal massage services to expectant mothers, alleviating discomfort associated with pregnancy while promoting relaxation.
  • Achieved high retention rates through exceptional customer service skills, effectively addressing concerns or complaints from clients in a prompt manner.
  • Streamlined appointment scheduling processes, resulting in increased bookings and improved customer experience.
  • Reduced clients'' stress levels by incorporating relaxation techniques into each therapy session.
  • Contributed to a positive workplace culture by assisting colleagues with challenging cases or sharing insights on new therapeutic approaches.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Assessed clients to determine appropriate massage techniques to apply.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Prepared oils and lotions for massages.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Developed customized massage programs to meet unique requirements.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Established and implemented massage protocols and procedures.
  • Performed aroma therapies and specialized relaxation techniques.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.

Education

Thai Massage

Zion's Massage College
St George Ut
08-2018

Certificate of Massage Therapy - Massage

The Skin Institute
St George Ut
05-2018

High School Diploma -

Maple Mountain High School
Spanish Fork, UT
05-2017

Skills

  • Specialized Deep tissue massage
  • Swedish massage
  • Professionalism and ethics
  • Stress relief massage
  • Anatomy knowledge
  • Hot stone massage
  • Sports massage
  • Thai massage
  • Social skills
  • Aroma therapy
  • Massage therapy

Certification

  • LMT - Licensed Massage Therapist
  • CMT - Certified Massage Therapist

Timeline

Massage Therapist

Sakura Massage and Spa
08.2018 - Current

Thai Massage

Zion's Massage College

Certificate of Massage Therapy - Massage

The Skin Institute

High School Diploma -

Maple Mountain High School