Dynamic hospitality professional with a proven track record at Charlestons Restaurant, where I enhanced customer satisfaction and streamlined operations. Skilled in hospitality service expertise and CPR, I excel in fostering positive guest experiences and promoting team efficiency. Demonstrated ability to manage high-pressure situations, ensuring seamless service and maintaining high cleanliness standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Diagnostic Medical Sonographer Student
Cherokee Nation Out Patient Health Center
10.2024 - Current
Assisted physicians in making informed decisions with high-quality images, detailed reports, and timely communication.
Exceeded clinical requirements with dedication to mastering new skills quickly while working under pressure in diverse settings.
Optimized equipment performance by performing routine maintenance checks, calibrations, and adjustments as needed.
Demonstrated commitment to continuing education by attending relevant conferences, workshops, and training sessions in the field of diagnostic medical sonography.
Facilitated clear communication between patients, families, and healthcare team members for cohesive care plans and improved patient experiences.
Ensured patient safety by adhering to strict infection control guidelines and utilizing proper equipment handling techniques.
Improved department efficiency by assisting with scheduling appointments and managing patient flow during busy periods.
Promoted a positive learning environment for fellow students by sharing knowledge, offering support, and engaging in constructive feedback sessions.
Increased diagnostic accuracy through meticulous attention to detail while acquiring images and documenting findings within patient records.
Supported diagnostic imaging department''s goals for quality improvement through active participation in discussions regarding best practices within the field of sonography.
Maintained up-to-date knowledge of industry advancements through regular research, enabling the application of cutting-edge techniques in daily practice.
Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care and improve treatment outcomes.
Server
Society Burger
06.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Diagnostic Medical Sonographer Student
St Marry’s Regional Medical Center
07.2024 - 09.2024
Ensured patient safety by adhering to strict infection control guidelines and utilizing proper equipment handling techniques.
Increased diagnostic accuracy through meticulous attention to detail while acquiring images and documenting findings within patient records.
Supported diagnostic imaging department''s goals for quality improvement through active participation in discussions regarding best practices within the field of sonography.
Maintained up-to-date knowledge of industry advancements through regular research, enabling the application of cutting-edge techniques in daily practice.
Enhanced patient comfort by providing clear explanations of diagnostic procedures and maintaining a professional yet empathetic approach.
Contributed to accurate diagnoses by conducting thorough ultrasound examinations and following established protocols.
Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
Diagnostic Medical Sonographer Student
McAlester Regional Health Center
05.2024 - 07.2024
Collected images and recordings of blood movement, organ positioning, bodily masses and fluid accumulations.
Used skills to help clinicians and surgeons complete routine and invasive procedures.
Took patient medical history and answered preliminary questions regarding procedure.
Upheld legal standards, HIPAA requirements and facility guidelines by obtaining written consent and securing patient information.
Positioned and readjusted patients to obtain optimal scan information.
Conducted obstetric scans on patients across stages of pregnancy.
Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
Processed, labeled, and organized diagnostic images to match with patient records.
Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
Diagnostic Medical Sonographer Student
Salina AMO Clinic
03.2024 - 05.2024
Assisted physicians in making informed decisions with high-quality images, detailed reports, and timely communication.
Exceeded clinical requirements with dedication to mastering new skills quickly while working under pressure in diverse settings.
Demonstrated commitment to continuing education by attending relevant conferences, workshops, and training sessions in the field of diagnostic medical sonography.
Ensured patient safety by adhering to strict infection control guidelines and utilizing proper equipment handling techniques.
Increased diagnostic accuracy through meticulous attention to detail while acquiring images and documenting findings within patient records.
Enhanced patient comfort by providing clear explanations of diagnostic procedures and maintaining a professional yet empathetic approach.
Contributed to accurate diagnoses by conducting thorough ultrasound examinations and following established protocols.
Hostess Manager
Charlestons Restaurant
07.2021 - 11.2023
Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
Fostered a positive work atmosphere, promoting open communication between staff and management.
Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
Mentored hostess team members, fostering professional growth and strong teamwork.
Streamlined reservation process for increased efficiency and improved guest experience.
Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
Ensured cleanliness of the front-of-house area by overseeing staff performance on daily cleaning tasks.
Education
Diagnostic Ultrasound -
Ata College
Tulsa, OK
Diploma -
Epic Charter School
Tulsa, OK
05.2023
Skills
Exceptional customer service
Hospitality service expertise
Memory retention
Cleanliness standards
Patient confidentiality
HIPAA
Ultrasound examinations
Certified in CPR/AED
Certification
Basic Life Support (BLS) Certification - American Heart Association.