Reagan Cotton
Tempe,AZ
Summary
Engaging and charismatic individual with excellent customer service, communication, and problem-solving skills. Seeking a position to utilize expertise in providing assistance. Dedicated to delivering a positive customer experience through friendly and helpful interactions. Outgoing and reliable professional with extensive experience in retail and customer service. Proven track record of providing excellent customer service and resolving complaints. Committed to exceeding expectations and ensuring satisfaction. Skilled in cash handling, stocking shelves, and bagging groceries.
Positive and cheerful daycare provider with 3+ years experience in childcare and babysitting. Excited to offer child-appropriate activities involving art, music and dance. Excels in working with children displaying behavioral or developmental issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Babysitting
Personal Employer
Tucson, AZ
10.2023 - Current
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Lifegaurd & Swim Instructor
Pima County Parks and Recreation
Tucson, AZ
05.2023 - 08.2025
- Monitored pool activities to ensure guest safety and adherence to facility rules.
- Responded promptly to emergencies, executing first aid procedures and coordinating rescue efforts.
- Conducted regular safety inspections of pool areas, identifying potential hazards and reporting issues.
- Enforced compliance with health regulations, maintaining cleanliness and operational standards in swimming facilities.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Housman
Hilton courtyard inn
Tucson, AZ
02.2025 - 05.2025
- Maintaining cleanliness in public areas like lobbies and hallways.
- Assisting room attendants with supplies and heavy lifting.
- Removing trash and waste from guest rooms and public spaces.
- Responding to guest requests for items like extra towels or toiletries.
- Ensuring all areas are well-stocked with necessary items.
- Performing minor maintenance tasks as needed.
Courtesy clerk
Kroger
Tucson, AZ
10.2023 - 01.2025
- Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders.
- Obtained items from shelves for customers to purchase.
- Referred unresolved customer grievances to designated departments for further investigation.
- Organized and replenished checkout stands with appropriate supplies and products.
- Retrieved carts for customers from parking lots and storage areas.
- Answered customer questions and directed patrons to appropriate store locations according to needs.
- Served as a point of contact for customer inquiries about product availability or prices.
- Reduced customer wait times by utilizing swift bagging techniques.
- Demonstrated strong customer service skills by helping customers locate items in store.
Education
High School Diploma -
Tucson Magnet High School
Tucson, AZBachelor of Science - Sociology & Early Childhood Education
Arizona State University
Tempe, AZ05-2029
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Assistance
- Customer Service
- Effective Communication
- Flexible Schedule
- Cleaning procedures
- Patience and Tolerance
- Teamwork and Collaboration
- Outgoing and Friendly
- Cross-Functional Skills
- Complaint resolution
- Problem Resolution
- Multitasking
- Calm Under Pressure
- Organizational Skills
- Professional Babysitting
Certification
- CPR
- First aid
Timeline
Housman
Hilton courtyard inn
02.2025 - 05.2025
Babysitting
Personal Employer
10.2023 - Current
Courtesy clerk
Kroger
10.2023 - 01.2025
Lifegaurd & Swim Instructor
Pima County Parks and Recreation
05.2023 - 08.2025
High School Diploma -
Tucson Magnet High School
Bachelor of Science - Sociology & Early Childhood Education
Arizona State University