Reagan Harris
San Marcos
Summary
Psychology student with strong foundation in research methodologies and psychological theories. Adept at collaborating within teams to achieve significant results, demonstrating flexibility and reliability in dynamic environments. Skilled in data analysis, critical thinking, and effective communication. Known for proactive approach and commitment to fostering supportive and productive atmosphere.
Overview
6
6
years of professional experience
Work History
Receptionist
Cutting Edge Hair Salon
Kyle, TX
01.2026 - Current
- Managed front desk operations, ensuring smooth daily workflow and positive client interactions.
- Scheduled appointments using salon management software to optimize staff availability and client satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Maintained inventory of salon products, ensuring availability for both staff use and retail sales.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Recreation Center Member Service Representative
Texas State University
San Marcos, TX
12.2023 - Current
- Processed membership applications and renewals, maintaining compliance with university standards.
- Coordinated events and workshops to promote member engagement and awareness of resources available.
- Developed training materials for new representatives, fostering a consistent service approach across the team.
- Managed member inquiries and resolved issues to enhance customer satisfaction.
- Provided guidance on university policies and procedures for prospective and current members.
- Trained new staff on service protocols, ensuring consistent delivery of quality support.
- Streamlined communication processes between departments to improve service efficiency.
- Developed training materials for staff, enhancing knowledge of services offered to members.
Volunteer
CommuniCare Health Centers
Kyle, TX
10.2020 - Current
- Utilized knowledge of community resources to refer clients to appropriate sources.
- Performed wide range of administrative, analytical and support duties and functions relating to various aspects of organization.
- Set up tables and chairs and unloaded necessary equipment to prepare for events.
- Helped with prep, set up and breakdown of community and public events.
- Assisted with facilities maintenance, basic cleaning and trash removal.
- Processed, organized and conducted inventory of various donated goods.
- Answered phone calls and actively listened to callers to reply to inquiries or direct caller to appropriate personnel.
- Promoted volunteer program through fliers, newsletters and social media.
Education
Bachelor of Science - Psychology
Texas State University
San Marcos, TX05-2027
Skills
- Teamwork and Collaboration
- Positive Attitude
- Self-Directed
- Computer Skills
- Community Service
- Answering Phones
- Organization skills
- Time management
Accomplishments
- Created highly effective new COVID Vaccine program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Affiliations
- Student of the Year
- Defensive Player of the Year
- Volunteer of the Year
- Honor Roll
- 3.97 GPA
- Spanish Honor Society
Languages
Spanish
Full Professional
Timeline
Receptionist
Cutting Edge Hair Salon
01.2026 - Current
Recreation Center Member Service Representative
Texas State University
12.2023 - Current
Volunteer
CommuniCare Health Centers
10.2020 - Current
Bachelor of Science - Psychology
Texas State University