Reagan Hockenberry
Columbus,OH
Summary
Detail-oriented Office Assistant with expertise in customer service and inventory management. Skilled in document preparation and communication, driving operational efficiency and customer satisfaction. Focused on supporting organizational goals through effective workflow enhancement and inventory control.
Overview
3
3
years of professional experience
Work History
Student Assistant (Administrative)
OSU Wexner Medical Center
Columbus, Ohio
10.2025 - 05.2026
- Provided clerical support, including filing, data entry, and document preparation.
- Coordinated office supply orders and maintained inventory to support daily operations.
- Liaised between departments to enhance workflow and streamline communication.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
- Organized files in an efficient manner so that they are easily accessible when needed.
- Provided technical assistance with computer hardware and software problems encountered by staff or students.
- Managed office supply inventory by ordering materials and tracking usage to ensure availability.
Student Assistant (Food Services)
Marketplace On Neil
Columbus, Ohio
08.2024 - 12.2024
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of preparation and service areas.
- Assisted customers with product inquiries, enhancing their shopping experience through knowledgeable recommendations.
- Resolved customer concerns effectively and professionally, improving customer satisfaction and loyalty.
- Managed inventory by organizing stock and ensuring product availability, contributing to seamless service delivery.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves and organized displays for visibility.
- Collaborated with team members to ensure smooth operations.
- Participated in training sessions to improve product knowledge and service skills.
Office Assistant
Consolidated Financial Corporation
Farmington Hills, Michigan
06.2023 - 08.2023
- Managed daily office operations, ensuring an organized workspace to facilitate workflow.
- Coordinated schedules and appointments for executives and team members.
- Handled incoming communications, directing inquiries to appropriate departments for timely resolution.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained inventory of office supplies and ordered replacements.
- Ensured compliance with company policies in all office procedures and documentation.
- Assisted in preparing financial documents for client meetings, enhancing clarity and presentation quality.
Education
High School Diploma -
Huron Valley Lutheran High School
Westland06-2023
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH04-2026
Skills
- Administrative support
- Data management
- Document preparation
- Record keeping
- Customer service
- Organization
- Team collaboration
- Problem solving
- Communication skills
- Positivity
Timeline
Student Assistant (Administrative)
OSU Wexner Medical Center
10.2025 - 05.2026
Student Assistant (Food Services)
Marketplace On Neil
08.2024 - 12.2024
Office Assistant
Consolidated Financial Corporation
06.2023 - 08.2023
High School Diploma -
Huron Valley Lutheran High School
Bachelor of Arts - Psychology
The Ohio State University