Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Timeline
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REAGAN MASIDI

LOUISVILLE,KY

Summary

Dynamic professional with a proven track record at Lifeinsurance, excelling in customer relationship management and creative problem resolution. Adept at collaborating with cross-functional teams to exceed project goals and enhance customer satisfaction. Skilled in equipment operation and safety compliance, ensuring efficient delivery logistics and timely service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FEG

Lifeinsurance
Louisville, Kentucky
06.2024 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated equipment and machinery according to safety guidelines.
  • Gives people life insurance and shows people how to invest.

AMAZON FLEX

Amazon
Louisville, Kentucky
02.2023 - 08.2025
  • Driver delivery

Medical Courier

Roadie
Louisville, Kentucky
05.2023 - 07.2025
  • Transported medical specimens between facilities and laboratories efficiently.
  • Ensured compliance with safety protocols during deliveries.
  • Ensured timely pickup and delivery of packages within designated time frames.
  • Delivered medical supplies and equipment to healthcare facilities.
  • Delivery

DOOR LINE

G.E APPLIANCE
Louisville, Kentucky
07.2023 - 09.2024
  • Dishwasher production.

DRIVER

UBER
Louisville, Kentucky
03.2023 - 09.2024
  • Navigated city routes efficiently to ensure timely passenger pickups.
  • Utilized mobile application for trip management and navigation assistance.
  • Driver

Spray Booth Operator

GROUND EFFECTS INC.
Louisville, Kentucky
04.2018 - 07.2024
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • It's production work, and I'm the one who directs the line as a spray booth operator. I control the robot that sprays the tar on the parts.

spark driver

Walmart
Louisville, Kentucky
02.2022 - 11.2023
  • Managed delivery schedules to ensure timely arrivals at stores.
  • Delivery

Education

High School Diploma -

ISIPA, Graduate School, Kinshasa
KISHASA, COD
07-2016

Skills

  • Time management
  • Written communication
  • Relationship building
  • Delivery logistics
  • Equipment operation
  • Safety compliance
  • Customer relationship management
  • Creative solutions
  • Teamwork and collaboration
  • Problem resolution
  • Public speaking
  • Self-Directed
  • Verbal communication
  • Effective communication

Certification

  • LIFE INSURANCE

Languages

English
Professional
French
Professional
LINGALA
Professional

Accomplishments

  • YES, I receive awards for good leadership

Affiliations

I'm businessman.

Timeline

FEG

Lifeinsurance
06.2024 - Current

DOOR LINE

G.E APPLIANCE
07.2023 - 09.2024

Medical Courier

Roadie
05.2023 - 07.2025

DRIVER

UBER
03.2023 - 09.2024

AMAZON FLEX

Amazon
02.2023 - 08.2025

spark driver

Walmart
02.2022 - 11.2023

Spray Booth Operator

GROUND EFFECTS INC.
04.2018 - 07.2024

High School Diploma -

ISIPA, Graduate School, Kinshasa

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