Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Michaels

Sarasota,FL

Summary

Experienced team member bringing outstanding performance and working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Team Member

Chick-fil-A
08.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Crew Member

Dunkin' Donuts
05.2023 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.

Crew Member

Dunkin' Donuts
05.2022 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.

Head Camp Instructor

True Blue Farms
06.2021 - 08.2021
  • Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
  • Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
  • Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere.
  • Collaborated with fellow counselors to ensure smooth operation of daily routines and schedules within the camp program.
  • Promoted teamwork and collaboration among campers through group projects and team-building exercises.
  • Developed an inclusive atmosphere among diverse groups of children by fostering respect for cultural differences.
  • Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
  • Contributed to a positive camp environment by maintaining high energy levels, enthusiasm, and a friendly demeanor throughout daily interactions.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured the safety of all camp participants by closely supervising recreational activities, enforcing rules, and addressing potential hazards.
  • Adapted activities to meet individual camper needs, providing accommodations for those with physical or learning challenges when necessary.
  • Coordinated special events like talent shows or end-of-camp celebrations to provide memorable experiences for participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Led groups of children safely through variety of camp activities.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Implemented effective time management strategies to ensure efficient use of resources during sessions.
  • Maintained accurate records of camper attendance, participation, and areas for improvement.
  • Safeguarded campers, providing general first aid and distributing medication to children as directed.
  • Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
  • Improved camp curriculum through feedback and continuous development of innovative programs.
  • Adapted lesson plans to accommodate individual camper needs, ensuring a personalized learning experience.

Camp Counselor Volenteer

True Blue Farms
05.2020 - 07.2020
  • Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
  • Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
  • Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere.
  • Collaborated with fellow counselors to ensure smooth operation of daily routines and schedules within the camp program.
  • Promoted teamwork and collaboration among campers through group projects and team-building exercises.
  • Developed an inclusive atmosphere among diverse groups of children by fostering respect for cultural differences.
  • Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
  • Contributed to a positive camp environment by maintaining high energy levels, enthusiasm, and a friendly demeanor throughout daily interactions.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured the safety of all camp participants by closely supervising recreational activities, enforcing rules, and addressing potential hazards.
  • Adapted activities to meet individual camper needs, providing accommodations for those with physical or learning challenges when necessary.
  • Coordinated special events like talent shows or end-of-camp celebrations to provide memorable experiences for participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Camp Counselor Volenteer

True Blue Farms
05.2019 - 08.2019
  • Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
  • Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
  • Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere.
  • Collaborated with fellow counselors to ensure smooth operation of daily routines and schedules within the camp program.
  • Promoted teamwork and collaboration among campers through group projects and team-building exercises.
  • Developed an inclusive atmosphere among diverse groups of children by fostering respect for cultural differences.
  • Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
  • Contributed to a positive camp environment by maintaining high energy levels, enthusiasm, and a friendly demeanor throughout daily interactions.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured the safety of all camp participants by closely supervising recreational activities, enforcing rules, and addressing potential hazards.
  • Adapted activities to meet individual camper needs, providing accommodations for those with physical or learning challenges when necessary.
  • Coordinated special events like talent shows or end-of-camp celebrations to provide memorable experiences for participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Hippotherapy Voulenteer

InStride Ranch
09.2018 - 04.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Handled horses in a variety of environments, with many different students

Team Member

Chick-Fil-A
06.2018 - 07.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Team Member

Chick-fil-A
04.2016 - 06.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Education

Certifications (3) - Riding, Training, And Teaching

Meredith Manor
Waverly, WV
06.2021

High School Diploma -

NewGate
Sarasota, FL
06.2020

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Leadership Qualities
  • Workplace Safety
  • Money Handling
  • Decision-making capabilities
  • Computer Skills
  • Creativity and Innovation
  • Training and mentoring
  • Order Preparation
  • Sales and Marketing
  • Multitasking
  • Active Listening
  • Time Management
  • Reliability
  • Adaptability and Flexibility

Timeline

Team Member

Chick-fil-A
08.2024 - Current

Crew Member

Dunkin' Donuts
05.2023 - 08.2023

Crew Member

Dunkin' Donuts
05.2022 - 08.2022

Head Camp Instructor

True Blue Farms
06.2021 - 08.2021

Camp Counselor Volenteer

True Blue Farms
05.2020 - 07.2020

Camp Counselor Volenteer

True Blue Farms
05.2019 - 08.2019

Hippotherapy Voulenteer

InStride Ranch
09.2018 - 04.2019

Team Member

Chick-Fil-A
06.2018 - 07.2018

Team Member

Chick-fil-A
04.2016 - 06.2018

Certifications (3) - Riding, Training, And Teaching

Meredith Manor

High School Diploma -

NewGate

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Reagan Michaels