Summary
Overview
Work History
Education
Skills
Timeline
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Reagan Ryder

Conklin,NY

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Barista

Batch Coffee
07.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs..
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Bartender

Beer Tree Brew
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Restaurant Hostess

Beer Tree Brew
02.2021 - 02.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Associate of Arts - Communication Studies

SUNY Broome Community College
Binghamton, NY
05.2024

High School Diploma -

Susquehanna Valley Senior High School
Conklin, NY
06.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Cleanliness
  • Exceptional customer service
  • Safe Food Handling
  • Coffee expertise

Timeline

Barista

Batch Coffee
07.2023 - Current

Bartender

Beer Tree Brew
02.2023 - Current

Restaurant Hostess

Beer Tree Brew
02.2021 - 02.2023

Associate of Arts - Communication Studies

SUNY Broome Community College

High School Diploma -

Susquehanna Valley Senior High School

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Reagan Ryder