Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Skinner

Livingston,LA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable and successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Senior Level Wait Staff

Chili's Bar And Grill
09.2020 - Current
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Cashier

Carter's
03.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked personal identifications during alcohol and tobacco sales.

Education

Bachelor of Science - Accounting And Finance

Southeastern Louisiana University
Hammond, LA
05.2025

Skills

  • Check Payment Processing
  • Transactions and Cash Handling
  • Guest Satisfaction
  • Attentive Service
  • Hospitality Service Expertise
  • POS System Operations
  • Sales Techniques
  • Performance Improvement
  • Customer Service and Rapport
  • Adaptable and Flexible
  • Forecast Preparation

Timeline

Senior Level Wait Staff

Chili's Bar And Grill
09.2020 - Current

Cashier

Carter's
03.2020 - 09.2020

Bachelor of Science - Accounting And Finance

Southeastern Louisiana University

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Reagan Skinner