Summary
Overview
Work History
Education
Skills
Timeline
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Reagan Swinarski

Madison,OH

Summary

A hardworking employee with customer service, multitasking, and time management abilities.

Overview

4
4
years of professional experience

Work History

Associate

American eagle
Estero, FL
08.2023 - Current
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Provided customer service support for inquiries, complaints, and returns.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Performed cash register functions accurately and efficiently.
  • Built relationships with customers by providing friendly customer service.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Assisted customers with selecting items and answering questions about products.

Site Manager

SPIRE Institute
Geneva, OH
11.2020 - Current
  • Collaborated with vendors to gather the materials needed for projects.
  • Organized events at the site, such as soccer games and tournaments.
  • Resolved conflicts between teams, parents, and refs in a timely manner.
  • Managed daily operations of the site

Beverage Cart Attendant

Quail Hollow Country Club
Concord, OH
05.2023 - 08.2023
  • Cleaned and maintained the beverage cart on a daily basis.
  • Greeted guests in a friendly manner while providing excellent customer service.
  • Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
  • Communicated effectively with co-workers to ensure smooth operations during peak times.
  • Greeted frequent visitors by name and explained new promotions.

Online Personal Shopper

Walmart
Madison, OH
06.2022 - 12.2022
  • Created personalized shopping experiences for each customer.
  • Processed refunds, returns and exchanges efficiently.
  • Assisted in selecting items according to customer preferences.
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Organized clothing racks, shelves, and displays in the store according to size, color, and style.
  • Responded promptly to customer inquiries via phone calls or emails.
  • Maintained a high level of customer service while ensuring customer satisfaction.

Education

Bachelor of Science - Health Sciences

Florida Gulf Coast University
Fort Myers, FL
05-2026

Skills

  • Management Support
  • Customer interaction
  • Research abilities
  • Issue Resolution
  • Event Coordination
  • Service assistance
  • Customer Service

Timeline

Associate

American eagle
08.2023 - Current

Beverage Cart Attendant

Quail Hollow Country Club
05.2023 - 08.2023

Online Personal Shopper

Walmart
06.2022 - 12.2022

Site Manager

SPIRE Institute
11.2020 - Current

Bachelor of Science - Health Sciences

Florida Gulf Coast University

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Reagan Swinarski