Reagan Swinarski
Madison,OH
Summary
A hardworking employee with customer service, multitasking, and time management abilities.
Overview
4
4
years of professional experience
Work History
Associate
American eagle
Estero, FL
08.2023 - Current
- Handled incoming calls from customers regarding orders or other inquiries.
- Provided customer service support for inquiries, complaints, and returns.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
- Built relationships with customers by providing friendly customer service.
- Organized backroom areas to maintain a clean and organized work environment.
- Assisted customers with selecting items and answering questions about products.
Site Manager
SPIRE Institute
Geneva, OH
11.2020 - Current
- Collaborated with vendors to gather the materials needed for projects.
- Organized events at the site, such as soccer games and tournaments.
- Resolved conflicts between teams, parents, and refs in a timely manner.
- Managed daily operations of the site
Beverage Cart Attendant
Quail Hollow Country Club
Concord, OH
05.2023 - 08.2023
- Cleaned and maintained the beverage cart on a daily basis.
- Greeted guests in a friendly manner while providing excellent customer service.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Greeted frequent visitors by name and explained new promotions.
Online Personal Shopper
Walmart
Madison, OH
06.2022 - 12.2022
- Created personalized shopping experiences for each customer.
- Processed refunds, returns and exchanges efficiently.
- Assisted in selecting items according to customer preferences.
- Maintained accurate records of orders, returns, exchanges and payments.
- Organized clothing racks, shelves, and displays in the store according to size, color, and style.
- Responded promptly to customer inquiries via phone calls or emails.
- Maintained a high level of customer service while ensuring customer satisfaction.
Education
Bachelor of Science - Health Sciences
Florida Gulf Coast University
Fort Myers, FL05-2026
Skills
- Management Support
- Customer interaction
- Research abilities
- Issue Resolution
- Event Coordination
- Service assistance
- Customer Service
Timeline
Associate
American eagle
08.2023 - Current
Beverage Cart Attendant
Quail Hollow Country Club
05.2023 - 08.2023
Online Personal Shopper
Walmart
06.2022 - 12.2022
Site Manager
SPIRE Institute
11.2020 - Current
Bachelor of Science - Health Sciences
Florida Gulf Coast University