Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Cadet
Michigan State Police
Monroe, MI
04.2024 - Current
Performed front desk duties including answering phones, assisting visitors, registering SOR's, and managing paperwork.
Assisted law enforcement officers by performing ride-alongs, conducting person searches through Lein and completing daily's using LexisNexis.
Collaborate with troopers during emergency calls, offering support in different areas of their work.
Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Assisted police officers with non-emergency calls and general community relations.
Acquired proficiency in the use of technology and equipment through hands-on training.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Child Care Provider
Scribbles And Giggles Child Care
Ida, MI
08.2023 - Current
Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
Supported child development through implementing various educational programs tailored to individual needs.
Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
Established trusting relationships with families, maintaining open communication about their child''s progress.
Certified Tanning Consultant
Malibu Sun Spa
Tecumseh, MI
03.2023 - 08.2023
Increased customer satisfaction by providing personalized tanning consultations and recommendations.
Enhanced client retention through the development of detailed tanning plans tailored to individual needs.
Boosted sales by effectively promoting and upselling tanning products and packages.
Ensured a safe tanning environment by strictly adhering to sanitization protocols and equipment maintenance procedures.
Maintained a clean, organized, and comfortable salon atmosphere for maximum client satisfaction and loyalty.
Provided exceptional customer service by addressing clients'' questions, concerns, and scheduling needs promptly and professionally.
Collaborated with team members to achieve monthly sales goals, contributing to overall business success.
Cashier/Shelf Stocker
Gill-Roy's Hardware / Lumber / Husqvarna
Blissfield, MI
06.2021 - 11.2021
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Director, Detroit Southeast Michigan Information and Intelligence Center (DSEMIIC) at Michigan State PoliceDirector, Detroit Southeast Michigan Information and Intelligence Center (DSEMIIC) at Michigan State Police