Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Reagan Wilcox

Ogden,UT

Summary

Hospitality professional with knack for optimizing restaurant operations and delivering exceptional dining experiences. Proven ability to lead and motivate teams, driving service excellence and operational efficiency. Known for adaptability and maintaining high standards in fast-paced environment through effective communication and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Assistant Manager

Hughes Cafe
03.2021 - Current
  • Assisted in managing daily operations, ensuring high standards of service and customer satisfaction.
  • Trained and mentored new staff on customer service protocols and operational procedures.
  • Streamlined workflow processes to enhance efficiency and minimize service delays during peak hours.
  • Resolved customer complaints promptly, maintaining positive relationships and promoting repeat business.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
  • Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.

Law Office Assistant

Blain Johnson Law Firm
07.2023 - 12.2023
  • Maintained organized filing systems for confidential client records, ensuring compliance with legal standards.
  • Digitized important physical documents to organize and complete client files.
  • Maintained confidentiality of sensitive information, adhering to strict ethical guidelines and professional standards.

Receptionist

North Ogden Chiropractic
12.2020 - 03.2021
  • Managed front desk operations, ensuring smooth workflow and excellent customer service.
  • Coordinated scheduling for appointments, optimizing office efficiency and resource allocation.
  • Operated and administered EMS devices to ready patients for treatment

Education

Associate of Science - Generals

Weber State University
Ogden, UT
04-2025

Skills

  • Staff training and development
  • Sanitation standards
  • Food safety compliance
  • Task delegation
  • Upselling strategies
  • Restaurant software proficiency
  • Verbal and written communication
  • Cleaning and sanitation

Certification

  • Food Handlers Permit
  • ServSafe Manager Training

Timeline

Law Office Assistant

Blain Johnson Law Firm
07.2023 - 12.2023

Server/Assistant Manager

Hughes Cafe
03.2021 - Current

Receptionist

North Ogden Chiropractic
12.2020 - 03.2021

Associate of Science - Generals

Weber State University

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Reagan Wilcox