Summary
Overview
Work History
Education
Skills
Timeline
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Reagan Williams

Dallas,GA

Summary

Detail-oriented professional with background creating delicious dishes and dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. A team player with strong organizational skills, collaborative nature, and the intention to enhance and encourage a welcoming, efficient work environment.

Overview

6
6
years of professional experience

Work History

Unit Manager / District Relief / Cook

Waffle House
11.2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed day-to-day operations of multiple franchise units, ensuring consistent brand representation.

Assistant Kitchen Manager

Lemonade House Grille
03.2018 - 03.2020
  • Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed opening and closing shift kitchen tasks.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Hostess

Colton's Steakhouse & Grille
08.2017 - 02.2018
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

High School Diploma -

Poplar Bluff High School
Poplar Bluff, MO
10.2017

Skills

  • Supply Management
  • Operations Management
  • Staff Training
  • Customer Service
  • Active Listening
  • Inventory Control

Timeline

Unit Manager / District Relief / Cook

Waffle House
11.2021 - Current

Assistant Kitchen Manager

Lemonade House Grille
03.2018 - 03.2020

Hostess

Colton's Steakhouse & Grille
08.2017 - 02.2018

High School Diploma -

Poplar Bluff High School

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Reagan Williams