Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Williams

Jacksonville,United States

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

8
8
years of professional experience

Work History

Caregiver/Med Tech

SRI Management
03.2024 - 07.2024
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Appointment Coordinator

A1 Solar Consultants
09.2021 - 03.2022
  • Handled a high volume of incoming calls and emails in a timely and professional manner
  • Built graphs to show a potential customer what the solar panels would look like on their home and what their new electric bill could be

Front Desk Receptionist/DSP

UF Health
11.2016 - 03.2019
  • Answered and transferred phone calls, managed voicemail system, and responded to emails
  • Maintained cleanliness of the reception area and public areas
  • Monitored and maintained security of the lobby area
  • Provided excellent customer service to all guests and visitors
  • Answered various phone calls and emails
  • Maintained filing system
  • Monitored and replenished office supply inventory
  • Provide guests with important information about their loved one
  • Maintaining filing system
  • Answering high volume of phone calls
  • Quick learning
  • Assisted other medical staff with patients as needed
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

No Degree - Pharmacy Technician

U.S. Career Institue
Online
12-2024

High School Diploma - undefined

Eastside High School
Gainesville, Florida
07.2016

Skills

  • Customer Service
  • Communication
  • Data Visualization
  • Office Management
  • Security Monitoring
  • Filing System Management
  • Inventory Management
  • Quick Learning
  • Patient management
  • End-of-life care
  • Behavior redirection
  • Multitasking and organization
  • ADL assistance
  • Daily living activities assistance
  • Dementia care
  • Direct patient care
  • Compassionate communication
  • Emotional support
  • Patient advocacy

Timeline

Caregiver/Med Tech

SRI Management
03.2024 - 07.2024

Appointment Coordinator

A1 Solar Consultants
09.2021 - 03.2022

Front Desk Receptionist/DSP

UF Health
11.2016 - 03.2019

High School Diploma - undefined

Eastside High School

No Degree - Pharmacy Technician

U.S. Career Institue

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Reagan Williams