Reagan Adams
Wilsonville,OR
Summary
Empathetic and driven professional dog trainer and pet care provider of 20 years looking to shift gears and serve the community and utilize my knowledge and skills to help both animals and people. Experience in veterinary medicine, dog behavior and training, business management and customer service. Extensive animal care, control and handling skills with a strong interest in law and justice.
Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Hardworking and reliable Animal Services Officer with strong ability in multitasking and furthering my career. Highly organized and proactive with team-oriented mentality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner / Operator
ReagaMuffin Pet Sitting LLC
06.2004 - Current
- Investigated reports of animal abuse and issued citations and warnings.
- Responded to calls daily pertaining to animal control issues in the community.
- Used investigative sources to gather information related to animal-related complaints and issues to ensure the welfare on domestic and wildlife.
- Collected evidence for court prosecutions related to animal cruelty cases.
- Assisted in the organization of adoption events for the animals at the Gene Carey Animal Shelter and Adoption Center.
- Answered public inquiries, regarding animal control operations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Have been overseeing the ACES (Animal Control Educations Series) program that helps educate in schools and the community about Animal Services.
- During the loss of our Field Supervisor position I have stepped in to help with overseeing the Rabies Exposure/ Bite Reports program.
- Assisted my fellow co-workers during and after hours with any field related questions to offer guidance.
- Help maintain vehicle maintenance by transporting fleet vehicles to our service department.
Kennel Attendant
Vca Antech, Inc.
06.2011 - 10.2012
- Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Maintained clean and orderly play yards, kennels and cages.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Part-Time Shelter Clerk
City Of Lewisville
11.2010 - 06.2011
- Supported office clerical functions using word processing and other software, email and office machines.
- Processed adoptions for animals at the Gene Carey Animal Shelter and Adoption Center.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
- Administered medications to animals with meals or treats.
- Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
Education
GED -
Lewisville High School
Lewisville, TXMar.2004
Skills
- Experience in Veterinary medicine
- Knowledge of dog training and behavior
- Animal care and control
- Animal handling and restraint
- Horse and farm animal experience
- Customer service
- Leadership
- Working collaboratively and individually
- Conflict resolution
- Organization and detail oriented
- Problem solving
- Communication
- Business ownership and management
- Time management
- Open to feedback and education
- Ability to give and follow instructions
Accomplishments
- Recognized as the first ACO of the year for outstanding performance and team contributions in 2016.
- Have received around 4 Lewisville Way Awards for going above and beyond my job duties.
- Developed working relationships with several local agencies and Wildlife Rehabilitators.
- Created highly effective new SOP's that significantly impacted efficiency and improved operations when the new Lewisville Shelter was erected in 2012.
- Promoted from Part-Time Shelter clerk to Full-Time Kennel Attendant then to Animal Services Officer, within 2 years.
Certification
- Certified Basic Animal Control Officer (ACO)
- Euthanasia Training
- Animal Cruelty Investigator Certified
- CPR/ First Aid Certified
Timeline
Kennel Attendant
Vca Antech, Inc.
06.2011 - 10.2012
Part-Time Shelter Clerk
City Of Lewisville
11.2010 - 06.2011
Owner / Operator
ReagaMuffin Pet Sitting LLC
06.2004 - Current
GED -
Lewisville High School
- Certified Basic Animal Control Officer (ACO)
- Euthanasia Training
- Animal Cruelty Investigator Certified
- CPR/ First Aid Certified
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