REAGEN PIERRE
Netcong
Summary
Offering strong interpersonal skills and dedication to maintaining public safety, with readiness to learn and grow in law enforcement environment. Brings solid understanding of community relations and critical thinking, along with ability to handle high-pressure situations. Ready to use and develop conflict resolution and effective communication skills.
Developed critical skills in public safety environment, including effective communication, conflict resolution, and leadership. Demonstrates strong analytical abilities and capacity to remain calm under pressure, seeking opportunities to transition into new field. Looking to leverage these skills in collaborative and dynamic work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Police Officer
Orange Police Department
Orange, NJ
03.2017 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Apprehended offenders and conducted interviews and interrogations.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid..
- Handled citation and traffic violation paperwork.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Monitored traffic violations, issuing citations as necessary.
Medical Support Assistant
Department of Veterans Affairs
Los Angeles, CA
07.2013 - 12.2016
- Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
- Provided exceptional customer service to patients from diverse backgrounds, fostering an inclusive environment that promoted trust and respect.
- Interviewed patients to verify and update clinical and demographic records.
- Streamlined patient check-in process with effective communication and organization skills.
- Assisted in the reduction of appointment wait times by coordinating schedules and optimizing available resources.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Program Support Assistant
Department of Veterans Affairs
East Orange, NJ
10.2008 - 03.2013
- Performed clerical organization, answered phones and filed documentation for program manager.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Efficiently managed multiple competing priorities under tight deadlines by utilizing strong organizational skills and attention to detail.
- Provided exceptional customer service when responding to inquiries from internal/external stakeholders regarding the program''s offerings or policies.
- Increased program awareness by developing and distributing informative newsletters and updates.
- Proofread and edited documents for accuracy and grammar.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Associate of Applied Science - Business Administration And Management
Gibbs College
NJ10-2004
Central High School
Newark, NJ10-1998
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Criminal investigations
- Law enforcement
- Police reports
- Emergency response
- Tactical driving
- Fingerprinting
- Traffic direction
- Civil laws
- Dispatch
- Weapons safety
- Defensive driving training
- Arrest and detention
- Felony laws proficiency
- Patrol
- CPR/First aid certified
Certification
- New Jersey Police Academy.
- EMT Certified.
- High School Diploma.
- Associate's Degree.
Languages
English
Full Professional
French
Full Professional
Creole
Full Professional
Spanish
Limited Working
Timeline
Police Officer
Orange Police Department
03.2017 - Current
Medical Support Assistant
Department of Veterans Affairs
07.2013 - 12.2016
Program Support Assistant
Department of Veterans Affairs
10.2008 - 03.2013
Associate of Applied Science - Business Administration And Management
Gibbs College
Central High School